UniCart 2.0 Troubleshooting: Error while using Update Quantity by Channel – channel id : Invalid channel id

From AutoCount Resource Center

Question: I am using Update Quantity by channel to update quantity to channel. When I click on Update, there was error prompted “{“channel_id; “Invalid channel id (0).”}”. Why?

Upd by channel1.png

Possible Reason :

My Store channel is not supported in Update Quantity by Channel and you have selected Channel “My store” to update the quantity.

Solution :

Uncheck “My store” Sales Channel and click on Inquiry, then click on Apply Balance Qty to Channel and Update again.

Upd by channel2.png


If you want to Update Quantity for My Store you need to use Update Quantity instead of Update Quantity by Channel.

Upd by channel3.png

By : Aimi 210518, Lay Swan 210525, P210526

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