UniCart 2.0 Troubleshooting: Error while using Update Quantity by Channel – channel id : Invalid channel id

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Question: I am using Update Quantity by channel to update quantity to channel. When I click on Update, there was error prompted “{“channel_id; “Invalid channel id (0).”}”. Why?

Upd by channel1.png


Possible Reason :

My Store channel is not supported in Update Quantity by Channel and you have selected Channel “My store” to update the quantity.


Solution :

Uncheck “My store” Sales Channel and click on Inquiry, then click on Apply Balance Qty to Channel and Update again.

Upd by channel2.png


Notes:

If you want to Update Quantity for My Store you need to use Update Quantity instead of Update Quantity by Channel.


Upd by channel3.png


By : Aimi 210518, Lay Swan 210525, P210526



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