Troubleshooting: User-Defined Account Type shows negative amount in Balance Sheet

From AutoCount Resource Center

Question : I’ve created an user-defined account type under Balance Sheet and a debit entry transaction was entered. Why it is shown in negative amount when I preview the Balance Sheet report? I’ve set it as an asset group and it should show the balance in positive.

Version : 1.8 / 1.9 / 2.0

User acc type-ve1.png

User acc type-ve2.png

Possible Reason :

You didn’t set correctly the Display as Positive setting.

Solution :

In Balance Sheet report, go to Other Settings > Set Account Group, change the Display as Positive from Credit to Debit, and click on Save.

User acc type-ve3.png

User acc type-ve4.png

Preview again the Balance Sheet report, now it should show in Positive amount.

User acc type-ve5.png

By : Hui Yan 180727, Lay Swan 180926, P180928

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