Cloud Payroll - Payroll Management : Why is employee self service / mobile app no showing payslip?

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Revision as of 01:50, 28 October 2022 by Azirah (talk | contribs) (Created page with "'''Question :''' I already committed my payroll process 2.0 (Image 1). Why is employee self service/ mobile app no showing payslip? (Image 2) 1000px <br><u>Image 1</u></br> 1000px <br><u>Image 2</u></br> <u><b>Possible Reason :</b></u> Payslip not yet release. <u><b>Solution :</b></u> 1) Go to <span style='color:red'>Payroll > Payroll Management > Process Payroll 2.0</span>. File:Commi...")
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Question : I already committed my payroll process 2.0 (Image 1). Why is employee self service/ mobile app no showing payslip? (Image 2)


Image 1


Image 2

Possible Reason :

Payslip not yet release.


Solution :

1) Go to Payroll > Payroll Management > Process Payroll 2.0.


2) Select the month and click view.


3) Scroll to the bottom and look for Number of employees. You can select Send Notification & Release Payslip Now and Apply.



4) Click Yes to confirm.



5) Now September payslip can be previewed in employee self service/mobile app.



By : ChenOng 221014, Azirah 221014, P221027


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