Cloud Payroll - Payroll Management : Why when generate government file for EPF, it shows two files?

From AutoCount Resource Center

Question : Why when generate government file for EPF, it shows two files?
EPFtwoFiles 01.png

Possible reason:

There are different EPF numbers maintained in Company profile and Department / Branch maintenance.

Answer :


1) Go to Tools > Department

EPFtwoFiles 02.png


2) Edit each Department to view the EPF number maintained.


EPFtwoFiles 03.png


3) If you only need one file for government EPF text file, do not fill in anything in statutory information.

EPFtwoFiles 04.png


4) After removed the information, save and re-generate the government EPF text file.
5) You can see there is only one file now.

EPFtwoFiles 05.png


Prepared by Azirah 20220714, P220725



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