FnB: Kitchen printer cant print out kitchen slip

From AutoCount Resource Center

Question :

Why is my kitchen printer not printing kitchen slip / token when I make an order at F&B system? I have done setup my kitchen printer maintenance, and the printer was able to print test printing.


Possible Reason :

You may not have enabled print kitchen receipt function at your POS BACKEND.


Solution :

1. Login POS Backend > Point Of Sale > Maintenance > Terminal Settings Maintenance

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2. Select Your Option ID then click Edit button

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3. Go to Document Control 2 > Tick Print Kitchen Receipt under F&B category.

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4. Click OK to save then perform speed sync from your terminal.


By: SengHoong 20211206, Jacky 220422, P220425 [000325]


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