OneSales Pos: Unable to sync back to OneSales Web Portal show sync error message?

Revision as of 02:45, 28 August 2023 by PeterT (talk | contribs) (Created page with "<u><b>Question :</b></u> Unable to sync back to OneSales Web Portal show sync error message. 1000px <u><b>Possible Reason :</b></u> There are errors occurred in some transactions. <u><b>Solution :</b></u> 1. Go to <span style='color:red'>Point of Sale</span> > <span style='color:red'>Terminal Monitor</span> > <span style='color:red'>Sync Issue</span>, there will show which transaction has error message and click on <span style='color:red'>Vi...")
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Question :

Unable to sync back to OneSales Web Portal show sync error message.


Possible Reason :

There are errors occurred in some transactions.


Solution :

1. Go to Point of Sale > Terminal Monitor > Sync Issue, there will show which transaction has error message and click on View to show the error message.


2. There are system solutions that will guide you how to resolve the error message.


3. Now the transaction should be able to sync back to OneSales Web Portal.


By: Kee 20230818, Jacky 20230822, P230823 [000001]


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