Optical Pos: Sync Down SQL connection error prompt after login

From AutoCount Resource Center

Question :

I get error during login as shown below, why?

<<Sync Down>>

Error while connecting to Microsoft SQL Server, please check the network,…

Possible Reason :

Most probably is outlet could not connect to server SQL Server due to services did not start.

Solution :

1. Open Windows Run box (Windows key + R) > enter Services.msc > OK > select SQL Server (A2006) (my sample is A2006 instant name) > click Start (make sure it is Running, you may restart the services).

By: CK 20230511, Jacky 20230523, P230523 [000417]

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