Pos3/5/FNB: Second Display Unable to play video

Question :

I have enabled LCD Customer Display function and inserted the video path at POS/FNB terminal. When I double click to open POS/FNB, it prompts and asks to download video??

Possible Reason :

Video path format not valid or not matched.

Solution :

1. Your video type file saved in the system is mp4 but you have keyed in the path as MP4. Just change it to small letters ‘A.mp4’

By: SengHoong 20230330, Jacky 20230622, P230626 [000419]

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