Pos: Preview POS report error: Access denied! Please tick Access Backend at POS User Maintenance first

Question: When I preview report in POS Front end, system always prompts me an error ‘Access denied! Please tick Access Backend at POS User Maintenance first.’ How can I view the report?

Possible Reason:

POS user does not have access rights to access backend. System does not allow user to view any report in POS Front end.

Solution:

To set the access rights, go to Point of Sale > Maintenance > POS User Maintenance

Select user ID > Edit

Please check the checkbox ‘Access BackEnd’ and at BackEnd User ID: click on button.

After selecting AutoCount backend user ID, fill in user password and click on OK.

Login into POS and you can view any report now.

By:CK 171226, KM 171226, P171229

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