Question: Error message prompted: “Unknown Sql Exception (Number=824, Message=SQL Server detected a logical consistency-based I/O error:incorrect checknum…” when I want to do speed sync?
The outlet/HQ database is corrupted.
Do backup for both the HQ and outlet account book. Try run “DBCC CHECKDB” using SQL Management studio.
If the minimum repair level is “allow_data_loss”, restore the backup file for HQ/Outlet. If you don’t have any backup, you have to create a new account book and re-setup the new account book.
Continue to perform sync after above action is performed.
Note: Please refer to below link on how to perform DBCC.
Remark: Please contact your software dealer in case you are unsure on how to perform DBCC.
By: Michelle 180209, KM 180328, P180403
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