Troubleshooting: Bank Reconciliation – Error: Invalid input type

From AutoCount Resource Center

Question : When I key in a negative amount -1000 in bank reconciliation Actual Bank Statement Balance, message prompted: Invalid input type?

Version : 1.8 / 1.9 / 2.0

Invalid input1.png

Possible Reason :

Your computer setting for negative currency is in another format instead of negative symbol ‘-’.

Invalid input2.png

Solution :

1) Go to Control Panel > Clock and Region.

Invalid input3.png

2) Click on Region, and click on Additional Setting in Formats tab.

Invalid input4.png

Invalid input5.png

3) Change the negative sign symbol back to '–', then click in Apply and OK.

Invalid input6.png

4) Re-login AutoCount. Now you may key in negative amount.

Invalid input7.png

By : Michelle 200815, Lay Swan 200823, P200824

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