Troubleshooting: Bank Reconciliation Error – Invalid number format in Actual Bank Statement Balance

Question : When I try to save bank reconciliation, system prompts an error message “Invalid number format in Actual Bank Statement Balance”. What should I do?

Version : 1.8 / 1.9 / 2.0

Possible Reason :

There is a space at “Digit Grouping Symbol” under Control Panel – Region.

Solution :

Temporary put 0.00 for Actual Bank Statement Balance and click OK to save.

1) Open Control Panel > Clock and Region > Region.

2) Click on Formats – Additional Settings

3) Remove the space before comma and click on Apply and OK.

4) Re-login AutoCount, edit the bank reconciliation and re-type the correct Actual Bank Statement Balance. You will able to Save the bank reconciliation now.

Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.

By : Aimi 181128, Lay Swan 181213, P181214

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations