Troubleshooting: Bank Reconciliation Error – Invalid number format in Actual Bank Statement Balance

Question : When I try to save bank reconciliation, system prompts an error message “Invalid number format in Actual Bank Statement Balance”. What should I do?

Possible Reason :

There is a space at “Digit Grouping Symbol” under Control Panel – Region.

Solution :

1) Open Control Panel > Clock and Region > Region.

2) Click on Formats – Additional Settings

3) Remove the space before comma and click on Apply and OK.

4) You will able to Save the bank reconciliation now.

Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.

By : Aimi 181128, Lay Swan 181213, P181214

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