Troubleshooting: Create Invoice Error – Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.)

Question: When I create a new invoice, system prompted an error message: “Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.) Why?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

Suspected that there is a language mismatch between AutoCount and the computer’s operating system.

Solution:

At Region Settings, change the Country or region to Malaysia and Regional Format to English (Malaysia).

Then re-login AutoCount, you should be able to successfully create new invoice.

Note: Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.

By: Jodie 230113, Lay Swan 230118, P230125

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