Troubleshooting: Error create transaction in Windows 10

Question: When create any new transaction in AutoCount, system will prompt ‘ Object reference not set to an instance of an object’. Why?

Version: 1.8 / 1.9 / 2.0

Possible reason:

AutoCount does not support tablet mode, you must login windows using desktop mode.

Solution:

1. Click on Search icon and key in Tablet mode, click on Table Mode settings.

2. Change to ‘use desktop mode’ under When I Sign In and re-login Windows.

You should now be able to create a new transaction.

By: Julee 180503, KM 180503, P180522

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