Troubleshooting: Login error - Invalid LCP Decrypt File
Question : Why there is an error message prompted “Invalid LCP Decrypt File” when I want to login into AutoCount? What should I do?
Version : 1.8 / 1.9 / 2.0
Possible Reason (1) :
Missing of some files that are required for your application to load.
Solution (1) :
Reinstall AutoCount.
Those missing file will be re-create after reinstall, and you will able to login into AutoCount.
Possible Reason (2) :
Antivirus program (Sophos) blocks the AutoCount specific file path.
Solution (2) :
Add the specific file path into Sophos Antivirus exclusions list.
By : Lay Swan 180711, P180719
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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