Troubleshooting: Restore error - The process cannot access the file… because it is being used by another process

Question: When I restore account book, an message prompted “I/O error occur. The process cannot access the file …… because it is being used by another process.”. Why?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The backup file you are trying to restore is being used or opened by another software. Example: Microsoft Word, Excel, etc.

Solution:

Close the software that using the file, then try to restore again and you should success to restore.

By: Park Yao 230717, Lay Swan 230719, P230721

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