Troubleshooting: Show Instant Info - Price History is empty

Question: "Price history" is not displayed when click on ‘Show instance Info’ ?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The options of "Show Sales Price History" and "Show Purchase Price History" in Price History Settings are not checked.

Solution:

1. Click on ‘Show Instance Info’

2. Right Click at the empty area of Price History.

3. Click on Price History Settings.

4. In Price History Settings, check the checkboxes of ‘Show Sales Price History’ and ‘Show Purchase Price History’. And click ‘OK’

By:Michelle 170623, KM 170719; P170801

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