Troubleshooting: Stock Item Inquiry error-Input string was not in a correct format

Revision as of 07:48, 27 April 2023 by LaySwan (talk | contribs) (Created page with "'''Question:''' When I search item in Stock Item inquiry, an application error prompted “Input String was not in a correct format.” Only this computer has issues, others are ok. Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Input string incorrect1.png <u><b>Possible Reason:</b></u> Computer region setting issue. <u><b>Solution:</b></u> 1) Go to <span style='color:red'>Control Panel > Region</span>. File:Input string incorrect2.png 2) Click on <span styl...")
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Question: When I search item in Stock Item inquiry, an application error prompted “Input String was not in a correct format.” Only this computer has issues, others are ok. Why?

Version: 1.8 / 1.9 / 2.0


Possible Reason:

Computer region setting issue.


Solution:

1) Go to Control Panel > Region.


2) Click on Additional Setting.


3) Decimal symbols need to choose "DOT" instead of comma, then click on Apply and OK.


4) Relogin AutoCount and you should be able to inquiry stock item inquiry without error now.


By: Aimi 230407, Lay Swan 230425, P230426


Go to menu

  AutoCount Accounting 2.0 & 2.1


  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS


  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations