Troubleshooting: Tax code without Govt. Tax Code

From AutoCount Resource Center

Question : Why my Tax Code S5 do not have Govt. Tax Code?

Version : 1.9 / 2.0

No gov tax code1.png


Possible Reason :

When a tax code is created using the ‘New’ button at Tax Code Maintenance, the Govt. Tax Code will be empty and you need to assign its value.


No gov tax code2.png


No gov tax code3.png


Solution :

To create Sales Tax 5% tax code, you should go to Tax > Tax Code Maintenance > Configure Malaysia SST > Output Tax, check the checkbox to enable tax code S-5 and click on Save.

No gov tax code4.png


You may delete the Tax Code S5 which you have created earlier if there is no transaction involved.

You may refer to the following link for the correct way to create Tax code with Govt. Tax Code:

How to create TX-CG-0 in 0%?


By : Ju Lee 181101, Lay Swan 190123, P190128


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