Troubleshooting: Unable to Save a New Payment Voucher

Question: Error message: "The value of column DEAccNo in table G/L Detail does not exist in the master file." prompted upon saving Payment Voucher.

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The default Bank Charges Account for the payment method is not defined. When the entry involves bank charges, the system is having problem of to which GL Account the bank charges should be posted.

Solution:

Go to General Maintenance > Payment Method Maintenance; define the bank charges account for this payment method.

By:Soh Wee 160801, KM 170605; P170801

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