Troubleshooting: Unable to export grid content to excel

Question: Why can’t I export Ledger grid or any report to excel?

Possible Reason:

This is an access rights issue. You have not been granted access rights to export the grid content to excel.

Solution:

Go to General Maintenance > User Maintenance；

Click on Access Rights

Go to AutoCount Accounting > System> Behaviors > Allow Export Grid Content

Please make sure you have applied the access rights for “Allow Export Grid Content”.

Note: Please contact your administrator for the access rights control.

By: SW 180105, KM 180108, P180115

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations