Troubleshooting: Unable to select preview option

Question: Why can’t I select preview option (either Preview Default, or Preview All) like that of Image 2?

Version: 1.8 / 1.9 / 2.0

Image 1

Image 2

Possible Reason:

This is an access rights issue. You have been restricted to access default report only by your administrator.

Solution:

Go to General Maintenance > User Maintenance；

Click on Access Right

Go to AutoCount Accounting > System> Behaviors > Can Select All Reports.

Assign which user you want to let them preview all reports.

Note: Please contact your administrator for the access rights control.

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

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By: Hui Yan 171027, KM 171030, P171103