Troubleshooting: Unit Price is different when copy from or copy to another Sales Order

From AutoCount Resource Center

Question: Why when I copy from another Sales Order, the unit price is changed?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

The option ‘Calculate Unit Price from SubTotal’ is checked. So, the unit price will be calculated from Subtotal.


Go to Tools > Options > Invoicing > Document Control > uncheck ‘Calculate Unit Price from SubTotal’, then click on OK.

Now when you copy from or copy to new sales order, the unit price will be copied as it was.

By: Rotcana 230512, Lay Swan 230523, P230523

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