Troubleshooting Payroll: Error “Cannot perform this operation on a closed dataset” when export EIS text file

From AutoCount Resource Center

Question : When I export EIS text file, error message prompted “Cannot perform this operation on a closed dataset”.

Failed export eis1.jpg

Failed export eis2.jpg

Possible Reason :

There is employee who contributes to EIS but his “Pay SOCSO” was not checked.

Failed export eis3.jpg

Solution :

1) Go to Maintain Employee, edit the employee and go Payroll Info tab.

2) Check the checkbox of Pay SOCSO and click on Save.

Failed export eis4.jpg

Then you can successfully export the EIS text file.

By : Ashikin 180808, Lay Swan 180808, P180823

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