Question : I’ve installed AutoCount Payroll 2.9 at new server. When I want to login to restore database, system prompts an error message “Runtime error 217 at 00442382”. What should I do?
Possible Reason :
Firebird is not installed in new server.
Install the same Firebird version with old server pc.
1) For checking Firebird version, please refer to the following link
2) To install Firebird at new server, you may get the free installer online (i.e for Firebird version 220.127.116.11089, you may download it from this link : https://firebirdsql.org/en/firebird-2-5/)
After download, double click to run the installer.
Click on Yes and proceed install until finish.
3) You can log in to Payroll system after installed Firebird.
By : Aisyah 180925, Lay Swan 180925, P180928
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