Category:AutoCount Payroll 1.8: FAQTroubleshoot

Login Issue

1. Unable to login into Payroll – Message box ‘Setup Type’ prompted -(LS/KM/P)

Other

1. Unable to process new payroll transaction - There are some EPF record(s) have not been set Employer Contribution for amount... -(Jul/KM/P)
2. Unable to add a new allowance after processed payroll in particular month -(LS/KM/P)
3. Login failure for the workstation – Cannot create concurrent user lock file… -(CK/KM/P)
4. Incorrect leave entitlement -(LS/KM/P)

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AutoCount Payroll

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