Troubleshooting: Login error - Invalid URI: The Hostname could not be parsed

From AutoCount Resource Center

Question: Why there is an error prompted “Invalid URI: The Hostname could not be parsed” when I login AutoCount?

Version: 1.8 / 1.9 / 2.0

Hostname parsed1.png

Possible Reason:

Server name (Computer name) used to attach account book unable to detect by SQL Server, most probably computer name contains special symbol or Chinese characters or with spacing.


Remove the empty spacing in the Server Name.

Hostname parsed2.png

If the computer name contains special symbol or Chinese character, go to window search and search for ‘View your PC name’.

Hostname parsed3.png

Look for Device name, and if it contains symbols or Chinese characters (FYI: some of the symbols are acceptable but it is advisable to avoid symbols for better detection of host name for SQL Server), user might need to change the PC name.

Hostname parsed4.png

Click on Rename this PC, key in the new PC name that is appropriate, then click on Next and restart the PC.

Hostname parsed5.png

Hostname parsed6.png

Reset configuration and reattach the account book with new Server Name, and now user shall be able to login AutoCount.

Others: How to reset account book list for login screen

By: Cit Ta 221205, Lay Swan 221221, P221221

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