Troubleshooting: Login error - Unexpected end of file has occured. The following elements are not closed: AutoCountConfig. Line 9, position 1

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Question : Why there is an error message prompted: Unexpected end of the file has occurred. The following elements are not closed: AutoCountConfig. Line9, position 1…. when I double click on AutoCount Accounting? What should I do?

Version : 1.8 / 1.9 / 2.0


LI unexpected1.png


Possible Reason :

AutoCount configuration file is corrupted.


Solution :

You need to reset the Accounting Configuration and attach account book (database) again.


Please refer to the following link on how to reset accounting configuration.

Others: How to reset account book list for login screen


Note : Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.


By : John 200323, Lay Swan 200326, P200327



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