Category:AutoCount Pos 5.0 FAQ Troubleshoot: Difference between revisions

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==Data Entry==
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#[[Pos5: System always prompts to choose Sales Order or Cash Sale|System always prompts to choose Sales Order or Cash Sale]]
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#[[Pos5: I have customized receipt for POS5 but print out still default format|I have customized receipt for POS5 but print out still default format]]
#[[Pos5: Why is the printer straight away printing when scanned an item?|Why is the printer straight away printing when scanned an item?]]
#[[Pos5: Why is the printer straight away printing when scanned an item?|Why is the printer straight away printing when scanned an item?]]
#[[Pos5: GIT unable to click confirm button|GIT unable to click confirm button]]
#[[Pos5: Return Stock Cost issue|Return Stock Cost issue]]
#[[Pos5: Could not return item serial number if return more than 1 quantity|Could not return item serial number if return more than 1 quantity]]

==Maintenance==
#[[Pos5: Why is my (Find Sales Order) button not appeared at POS?|Why is my (Find Sales Order) button not appeared at POS?]]
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#[[Pos5: Sales Order not working?|Sales Order not working?]]
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#[[Pos5: System shows invalid backend user id & password when accept GIT stock transfer at FE?|System shows invalid backend user id & password when accept GIT stock transfer at FE?]]
#[[Pos5: After upgraded to POS 5 or FNB from POS 3, what do I need to do after changed options setting?|After upgraded to POS 5 or FNB from POS 3, what do I need to do after changed options setting?]]
#[[Pos5: After upgraded to POS 5 or FNB from POS 3, what do I need to do after changed options setting?|After upgraded to POS 5 or FNB from POS 3, what do I need to do after changed options setting?]]
⚫
#[[Pos5: I have customized receipt for POS5 but print out still default format|I have customized receipt for POS5 but print out still default format]]
⚫
#[[Pos5: System always prompts to choose Sales Order or Cash Sale|System always prompts to choose Sales Order or Cash Sale]]
#[[Pos5: Can’t tick any hold bill?|Can’t tick any hold bill?]]
#[[Pos5: I have changed bonus point calculation option to (Calculate bonus points based on item's quantity) but the item still not earning any point?|I have changed bonus point calculation option to (Calculate bonus points based on item's quantity) but the item still not earning any point?]]
#[[Pos5: The font size of front end net total at top right corner suddenly become small?|The font size of front end net total at top right corner suddenly become small?]]

==Report Design==
#[[Pos5: There is no parameter field shown when designing hold bill receipt format report?|There is no parameter field shown when designing hold bill receipt format report?]]
#[[Pos5: There is no parameter field shown when designing hold bill receipt format report?|There is no parameter field shown when designing hold bill receipt format report?]]

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#[[Pos5: System shows invalid backend user id & password when accept GIT stock transfer at FE?|System shows invalid backend user id & password when accept GIT stock transfer at FE?]]
⚫
#[[Pos5: Sales Order not working?|Sales Order not working?]]


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Latest revision as of 08:07, 1 August 2023

Data Entry

  1. Why is the printer straight away printing when scanned an item?
  2. GIT unable to click confirm button
  3. Return Stock Cost issue
  4. Could not return item serial number if return more than 1 quantity

Maintenance

  1. Why is my (Find Sales Order) button not appeared at POS?
  2. Sales Order not working?
  3. System shows invalid backend user id & password when accept GIT stock transfer at FE?
  4. After upgraded to POS 5 or FNB from POS 3, what do I need to do after changed options setting?
  5. I have customized receipt for POS5 but print out still default format
  6. System always prompts to choose Sales Order or Cash Sale
  7. Can’t tick any hold bill?
  8. I have changed bonus point calculation option to (Calculate bonus points based on item's quantity) but the item still not earning any point?
  9. The font size of front end net total at top right corner suddenly become small?

Report Design

  1. There is no parameter field shown when designing hold bill receipt format report?



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