Category:AutoCount Cloud Payroll: FAQ Troubleshoot: Difference between revisions
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==Payroll== |
==Payroll== |
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#[[Cloud Payroll - Payroll Management : Total Deduction did not include EPF amount |Total Deduction did not include EPF amount ]] -( |
#[[Cloud Payroll - Payroll Management : Total Deduction did not include EPF amount |Total Deduction did not include EPF amount ]] -(Azi/P) |
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#[[Cloud Payroll - Payroll Management : Unable to run payroll process for a new Year |Unable to run payroll process for a new Year ]] -( |
#[[Cloud Payroll - Payroll Management : Unable to run payroll process for a new Year |Unable to run payroll process for a new Year ]] -(Azi/P) |
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#[[Cloud Payroll - Payroll Management : Missing employees in Employee list |Missing employees in Employee list ]] -(Ais/LS/P) |
#[[Cloud Payroll - Payroll Management : Missing employees in Employee list |Missing employees in Employee list ]] -(Ais/LS/P) |
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#[[Cloud Payroll - Payroll Management : Electronic Payment - No data to display at Bank Payment Files |Electronic Payment - No data to display at Bank Payment Files ]] -(CO/Azi/P) |
#[[Cloud Payroll - Payroll Management : Electronic Payment - No data to display at Bank Payment Files |Electronic Payment - No data to display at Bank Payment Files ]] -(CO/Azi/P) |
Revision as of 02:03, 21 May 2020
Subscription
Maintenance
- Payroll Migration : When browsing local database get error "I/O error during "CreateFile (open)" -(LS/P)
- Payroll Migration : not able to select company after applied API key and login -(Azi/P)
- Employee : New payroll user invited, but Employee Maintenance shows No Data Available -(CO/Azi/P)
General
Reports
- Preview Payslip after committed but nothing appears -(Ais/LS/P)
- Leave Credit created but not update into leave balance report -(Aim/LS/P)
- Preview report error – Empty Report -(Ais/Azi/P)
- Why I cannot generate EA form? – Empty Report -(CO/Azi/P)
Payroll
- Total Deduction did not include EPF amount -(Azi/P)
- Unable to run payroll process for a new Year -(Azi/P)
- Missing employees in Employee list -(Ais/LS/P)
- Electronic Payment - No data to display at Bank Payment Files -(CO/Azi/P)
- Department selection list not match with department in Department Maintenance -(Ais/LS/P)
- Unable to edit Overtime Rate -(Ais/LS/P)
- Payroll User can access to few employees only -(Ais/LS/P)
- Overtime Rate show zero -(Ais/LS/P)
- Overtime amount is not updated after keyed in -(Ash/LS/P)
- Why I cannot key in overtime details? -(CO/Azi/P)
Human Resource
- Employee User not able to apply Leave and Claim -(Ais/LS/P)
- Error “This leave does not have any approver” when employee apply E-Leave -(Ais/LS/P)
- Employee not able to choose date from calendar when want to apply leave through E-Leave -(Ash/LS/P)
- Missing amount column in Claim Request -(LS/P)
- How to record if employee pay cash for the loan settlement -(LS/P)
- Apply leave Error - Payroll Process is created -(Ais/LS/P)
- Unable to save Leave Adjustment – Selected dates are not match with Adjust days! -(Ais/LS/P)
- Leave Entry – Why I cannot choose employee when key in leave entry? -(CO/Azi/P)
Tools
- I have imported Leave Carry Forward (C/F) but it still shows zero -(Azi/P)
- How to set OT calculation rate formula for basic rate max cap at certain amount? -(CO/Azi/P)
AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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