Category:AutoCount Pos 3.0 1.8: FAQ Troubleshoot: Difference between revisions

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AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations

Sync Issue

1. Sync Failed to Setup Remoting -(KS/KM/P)
2. Sync error - Specified argument was out of the range of valid values -(KS/KM/P)
3. Sync Error - Cannot set column ‘ItemGroup’. The value violates the MaxLength limit of this column -(KS/KM/P)
4. Sync error - Internal Query Processor Error -(KS/CY/KM/P)
5. Sync Error - Avast Antivirus program blocked sync process -(KS/CY/KM/P)
6. Sync Error - Error found while sync Pos from Terminal to HQ -(KS/CY/KM/P)
7. Sync error - Please make sure current Port No ‘19319’ is not using by others program / other sync profile and Auto Sync is turn off -(KS/CY/KM/P)
8. Sync error - The value of column MemberNo in table PointTrans does not exist in its master file -(Azi/KM/P)
9. Sync Error - Failed to get valid DB Sync license. Please register your POS license -(KS/KM/P)
10. POS Auto Sync Service can’t be stopped - Stoppending -(CY/KM/P)

Promotion/Price Plan

1. Unit Price not follow Member Price Plan -(Mei/KM/P)

Pos Error

1. Pos installation error - The specified service already exists -(Jes/KM/P)
2. Pos Posting error - The value of column DEAccNo in table G/L does not exist in its master file -(KS/KM/P)
3. Pos posting error - No payment records found -(KS/KM/P)
4. Close Counter Error - “There is no data for PosCashSeries table. You must go to pos option to maintain PosCashSeries table.” -(Azi/KM/P)

Others

1. Pos couldn't print Xtra Report -(Azi/KM/P)
2. Unable to key in decimal places for bonus point payment -(HY/KM/P)
3. Item numbering not appeared in POS receipt -(SW/KM/P)