Category:AutoCount AOTG: FAQ Troubleshoot

Common Error

1. AOTG error - An Error Has Occurred -(CK/KM/P)
2. Login Message – You don’t have permission to access any account book yet. Please contact your administrator for assistance -(CK/KM/P)
3. AOTG did not follow AutoCount’s Auto Price -(CK/LS/P)
4. Failed to filter certain sales agent name on AOTG -(CK/LS/P)
5. Fail to Save Invoice at AOTG – Backorder exception for item(s) : BOM0 -(CK/LS/P)
6. Unable to delete Sales Invoice at AOTG -(CK/LS/P)
7. AOTG can’t Create Transaction -Transaction date xx/xx/xxxx is not in the maintained fiscal year range… -(CK/LS/P)
8. AOTG - Last Month records not found -(CK/LS/P)
9. AOTG - Login AOTG took long time to load -(Mic/LS/P)
10. AOTG dashboard is blank -(Mic/LS/P)
11. AOTG Activation failed with exception code -2146233087 -(Ell/LS/P)
12. AOTG Console did not show Account Book Name -(Chr/LS/P)
13. Sales Order created by AOTG External user unable to transfer -(Chr/LS/P)
14. Set deny report template for AOTG External User error-The custom error module does not recognize this error -(Chr/LS/P)

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AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

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