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06:49, 29 July 2021 ‎Cloud Payroll - I have imported 3 employees in Time Attendance excel import and process the payroll. But why the screen is showing 2/3 processsed? (hist | edit) ‎[780 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' I have imported 3 employees in Time Attendance excel import and process the payroll. But why the screen is showing 2/3 processsed? File:TA_import_01.png...")
09:54, 27 July 2021 ‎Pos3/5/FNB: Show services has been marked for deletion (hist | edit) ‎[1,084 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Error 1001. The specified service has been marked for deletion… this error shown when I try to install POS/F&B SYSTEM software onto my computer? [...")
09:39, 27 July 2021 ‎Pos3/5/FNB: Service Bus Issue (hist | edit) ‎[942 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Error: Unabale to retrieve available location from server…. I have just created a new FE database, when I tried to use Service Bus to sync to my BE...")
09:05, 27 July 2021 ‎Pos3/5/FNB: Check Stock Level Show Nothing (hist | edit) ‎[1,021 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I use check stock level function to check my stock balance. When I click the search button, it shows nothing. Why? 1000px <u...")
08:50, 27 July 2021 ‎Pos3/Pos5/FNB: : How to use Service Bus Sync (hist | edit) ‎[1,108 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I want my POS/F&B terminal to use Service Bus and sync with HQ. But how to get the Service Bus Name Space & Relay Name info? File:000227-a.png...")
08:38, 27 July 2021 ‎Troubleshooting: Error when export grid ledger to excel – Specified argument was out of the range of valid values. (hist | edit) ‎[776 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I try to export grid ledger to excel this error message is prompted ‘Specified argument was out of the range of valid values. Parameter name: Maximum nu...")
08:29, 27 July 2021 ‎Pos3/5/FNB: Why is my promotion item not working when sell quantity is less than 1? (hist | edit) ‎[520 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why is my promotion item not working when sell quantity is less than 1? I am a grocery seller and my item UOM consist of 0.1 kg. Solution :</...")
08:24, 27 July 2021 ‎Pos3/5/FNB: POS Posting Error – ‘Duplicate Journal Entry No’ (hist | edit) ‎[750 bytes] ‎PeterT (talk | contribs) (Created page with "Question : POS Posting Error – ‘Duplicate Journal Entry No’ Solution : This is because of the Journal Entry No has been used before. F...")
08:14, 27 July 2021 ‎Pos3/5/FNB: POS Posting Error – ‘Deposit Acc is not set’ (hist | edit) ‎[741 bytes] ‎PeterT (talk | contribs) (Created page with "Question : POS Posting Error – ‘Deposit Acc is not set’ Solution : This is because of user yet to set deposit acc on stock location maint...")
08:05, 27 July 2021 ‎Pos3/Pos5/FNB: : How to set different item selling price for only specific member without change price on stock item maintenance (hist | edit) ‎[1,110 bytes] ‎PeterT (talk | contribs) (Created page with "Question : How to set different item selling price for only specific member without change price on stock item maintenance? Solution : User wan...")
07:39, 27 July 2021 ‎Pos3/5/FNB: Why is the selling price markup % not automatically calculated? (hist | edit) ‎[820 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I have maintained Markdown % column, when I changed Price 1 or Standard Cost why is the system not automatically calculated its mark down or mark up...")
07:27, 27 July 2021 ‎Pos3/5/FNB: Change Credit Card ID prompt error (hist | edit) ‎[1,025 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I changed credit card ID to a new ID, system prompted an error. What can I do? The value of column CreditCardID in table PosTerminalCreditCard...")
07:10, 27 July 2021 ‎Pos3/Pos5/FNB: : How to set Topup credit in AutoCount? (hist | edit) ‎[4,181 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Does AutoCount support topup credit function so that customers can use the credit to buy items such as Starbuck or Tealive? We plan to do promotion f...")
06:53, 27 July 2021 ‎UniCart 2.0 Application: Will Market Place Order ID and Order ID sync into Invoice? (hist | edit) ‎[447 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' In order sync there is Market Place Order ID and Order ID, will these two columns sync into Sales Invoice? File:Sync orderid1.png Answer :...")
04:19, 27 July 2021 ‎Pos3/Pos5/FNB: : How to hide 0.00 when the value is 0 (hist | edit) ‎[3,495 bytes] ‎PeterT (talk | contribs) (Created page with "Question : How to hide 0.00 when the value is 0? I don’t want to show it if it is 0. File:000219-a.png Solution : We can use Formatting...")
03:24, 27 July 2021 ‎Pos3/Pos5/FNB: : How to convert an open item to a fixed itemcode item? (hist | edit) ‎[1,156 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I do not have this itemcode yet in my system but I urgently want to sell this item, so we were using an open item for this purpose. How can I convert...")
05:13, 29 June 2021 ‎Cloud Payroll - Employee : I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard? (hist | edit) ‎[1,037 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard? 1000px ...")
04:49, 29 June 2021 ‎Cloud Payroll - How to set lateness formula in deduction? (hist | edit) ‎[886 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to set lateness formula in deduction? Scenario I wish to set lateness deduction formula in hourly rate based on employee’s basic rate...")
04:03, 29 June 2021 ‎Cloud Payroll - How to submit schedule request using ESS? (hist | edit) ‎[691 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to submit schedule request using ESS? Answer : 1) Go to My Attendance > Attendance Request File:SubmitR...")
03:34, 29 June 2021 ‎Cloud Payroll - How to submit schedule request using mobile apps ? (hist | edit) ‎[843 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to submit schedule request using mobile apps ? Answer : 1) Go to AC Payroll applications File:ScheduleReq_01.png 2) Select <span...")
03:14, 29 June 2021 ‎Cloud Payroll - How to change employee code format? (hist | edit) ‎[735 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to change employee code format? Answer : 1) Go to Tools > Company Profile File:SetHRDF_01.png...")
03:03, 29 June 2021 ‎Cloud Payroll - How to set HRDF contribution rate? (hist | edit) ‎[705 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to set HRDF contribution rate? Answer : 1) Go to Tools > Company Profile File:SetHRDF_01.png...")
02:43, 29 June 2021 ‎Cloud Payroll - Employee : Why can’t I edit employee's resignation date? (hist | edit) ‎[671 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' Why can’t I edit employee's resignation date? 1000px Possible Reason : Because you already ticked EA Generat...")
02:18, 29 June 2021 ‎Cloud Payroll - Payroll : My employee has high salary, why Process Payroll shows zero PCB amount? (hist | edit) ‎[746 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' My employee has high salary, why Process Payroll shows zero PCB amount? Answer : Your employee maintenance setting may be not complete. 1)...")
02:05, 29 June 2021 ‎Cloud Payroll - Payroll : How to transfer the exceeded Overtime hour to allowance using fixed rate per hour? (hist | edit) ‎[1,015 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' I have set limit Overtime hour to 104 hour. How to transfer the exceeded Overtime hour to allowance with the same rate of 1 hour = RM 5.00? Answer :</...")
01:46, 29 June 2021 ‎Cloud Payroll - Employee : How to invite PAYROLL USER ? (hist | edit) ‎[1,765 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to invite PAYROLL USER ? Answer : Payroll User can be invited from User Maintenance setting. 1) Go to <span style='co...")
11:25, 28 June 2021 ‎UniCart 2.0 Application: Is it possible to set sales account number according to Sales Channel? (hist | edit) ‎[1,236 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' I am using Unicart plug in, is it possible to set sales account number according to Sales Channel? Example: File:Sales posting acc1.png Answer :<...")
11:03, 28 June 2021 ‎Accounting 2.0 - What is the difference between search mode And, Or, and Exact? (hist | edit) ‎[1,829 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' What is the difference between search mode And, Or and Exact in AutoCount 2.0 use search lookup edit function? Answer : Item Code listing Fi...")
10:05, 28 June 2021 ‎Troubleshooting: Install AutoCount Server error - Error 1001. The specified server already exists. (hist | edit) ‎[1,615 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I try to reinstall AutoCount Server / Backup Server, prompted error “Error 1001. The specified services already exists.”? '''Version:''' 1.8 / 1.9 /...")
09:18, 28 June 2021 ‎Troubleshooting: Backup Error – Please make sure you have sufficient permission to read file from C: \...” (hist | edit) ‎[936 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I try to backup, system prompted error “Please make sure you have sufficient permission to read file from C: \....Access to the path ‘C:\\... is denie...")
07:55, 28 June 2021 ‎AR: How to make document numbering to follow AR Payment format if I create payment from Invoice (hist | edit) ‎[856 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' I use Invoice payment function to key in payment received from customer, but the OR number is following Invoice number. How to change to use AR payment format...")
02:46, 28 June 2021 ‎Pos3/5/FNB: Return quantity more than sell quantity (hist | edit) ‎[1,180 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I don’t want my cashier to do return quantity more than sold quantity. Can I set access right to avoid my cashier making this mistake? Sol...")
02:31, 28 June 2021 ‎Pos3/5/FNB: Login POS Frontend system Show Failed, incorrect password (hist | edit) ‎[1,094 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I have just installed F&B and have not created FE database in my pc, but when I double click F&B system, it shows Login Failed, Incorrect Password? W...")
02:17, 28 June 2021 ‎Pos3/Pos5/FNB: : Send close counter report by email (hist | edit) ‎[1,690 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Can the system send any notification for close counter report when cashier closed the terminal session. How to set? Solution : 1. Lo...")
01:59, 28 June 2021 ‎Pos3/Pos5/FNB: : Set Email notification for Schedule Backup (hist | edit) ‎[1,268 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Can I have notification of autobackup when completed backup HQ database? Solution : Yes, there is email notification for schedule ba...")
09:32, 25 June 2021 ‎FnB: Manual sync error message (Both POS and FnB database are same, does not allow start window services twice)? (hist | edit) ‎[1,291 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When perform manual sync shows error message (Both POS and FnB database are same, does not allow start window services twice)? Solution :...")
09:18, 25 June 2021 ‎FnB: How to set No Service Charge Item? (hist | edit) ‎[1,467 bytes] ‎PeterT (talk | contribs) (Created page with "Question : How to set Non Service Charge Item? Solution : User want to set some items not subject to service charge. (This feature is only avai...")
09:08, 25 June 2021 ‎FnB: How to set Non Discount Item? (hist | edit) ‎[1,703 bytes] ‎PeterT (talk | contribs) (Created page with "Question : How to set Non Discount Item? Solution : User wants to set some of items not allowed to give discount. (This feature is only availab...")
08:46, 25 June 2021 ‎FnB: How to set default table layout after make payment or login? (hist | edit) ‎[894 bytes] ‎PeterT (talk | contribs) (Created page with "Question : How to set default table screen whenever I made payment or login? Solution : 1. Login POS Backend, Go...")
08:37, 25 June 2021 ‎Pos3/5/FNB: When change Item Group, item Price also changed? (hist | edit) ‎[1,005 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I re-assign the item group to an item, its price 1 to price 6 are auto refreshed or updated. Why? 1000px Possible...")
08:14, 25 June 2021 ‎Pos3/5/FNB: License Status become Stale State how to fix? (hist | edit) ‎[1,699 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When login POS I was prompted a message that my license limited to 200 transaction only, after I go to Windows Start > AutoCount POS 5.0 > AutoCount...")
07:45, 25 June 2021 ‎Pos3/5/FNB: Delete Location Error (hist | edit) ‎[1,039 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I tried to delete an unused location, message prompted: Unable to delete the record because the Location ‘xxx’ has been referenced by PosTermina...")
07:34, 25 June 2021 ‎Pos3/Pos5/FNB: : Add Note or Remark at receipt bottom (hist | edit) ‎[1,412 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I want to modify my receipt to add some notes and remark at the bottom of receipt, how to do so? Solution : 1. To edit your receipt...")
08:12, 28 May 2021 ‎Report Design: How to change auto numbering format for package detail in Invoice Report (hist | edit) ‎[773 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' How can I change the auto numbering format for package detail from 1,2,3 to I,II,III in Invoice Report? '''Version:''' 1.8 / 1.9 / 2.0 File:Package numberi...")
07:43, 28 May 2021 ‎Troubleshooting: SST-02 is not appeared after ran SST Processor (hist | edit) ‎[834 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' Why SST – 02 form is not appeared after I ran SST processor? '''Version:''' 1.9 / 2.0 File:Sst02 not appear1.png Possible Reason : You...")
06:29, 28 May 2021 ‎Troubleshooting: Preview Report Error – Access is Denied (hist | edit) ‎[1,661 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I preview report, there is an error prompted “Access is Denied”. Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Preview access denied1.png Pos...")
04:36, 28 May 2021 ‎UniCart 2.0 Troubleshooting: Update Quantity show zero while there was stock balance quantity show in Stock Card Report (hist | edit) ‎[1,434 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I inquiry Update Quantity, why the update quantity column is zero (0) while there was stock balance quantity show in stock card report? File:Update qty...")
02:59, 28 May 2021 ‎UniCart 2.0 Troubleshooting: Error while using Update Quantity by Channel – channel id : Invalid channel id (hist | edit) ‎[950 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' I am using Update Quantity by channel to update quantity to channel. When I click on Update, there was error prompted “{“channel_id; “Invalid channel id...")
05:31, 27 May 2021 ‎Pos3/5/FNB: Import data in Bonus Point Adjustment Error (hist | edit) ‎[1,060 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I try to copy member details from excel and paste to Bonus Point Adjustment, the system does not allow to import and shows error message? (<span...")
05:21, 27 May 2021 ‎Pos3/5/FNB: Close Counter Report Amount not same with other report (hist | edit) ‎[590 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I check on close counter Z report Cash amount is different compare to others reports ? File:000204-a.png File:000204-b.png So...")

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