New pages

(newest | oldest) View (newer 50 | older 50) (20 | 50 | 100 | 250 | 500)

01:38, 18 May 2022 ‎Release Note 2.0.28.199 (hist | edit) ‎[4,115 bytes] ‎Jae Sen (talk | contribs) (Created page with "'''Release Note 2.0.28.1199''' '''Release Date: 17/05/2022''' '''Bug Fixed:''' {|class="wikitable" |- !width="50px"|<div style="text-align: center;">ID</div> !width="1000px"|<div style="text-align: left;">Description</div> |- |width="50px"|<div style="text-align: center;">9000</div> |width="1000px"|<div style="text-align: left;">Fix DPI issue at Violation Credit Limit screen</div> |- |width="50px"|<div style="text-align: center;">12561</div> |width="1000px"|<div...")
15:36, 9 May 2022 ‎Cloud Payroll -Leave Report : How to download leave attachment file in leave details report? (hist | edit) ‎[1,201 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to download leave attachment file in leave details report? Answer : 1) Go to Report > Leave Report > Leave Details Report > Design 1000px 2) Click on Field List > Master > Leave Details > Leave Attachment File 1000px 3) Pull out, drag and drop the Leave...")
14:38, 9 May 2022 ‎Cloud Payroll - Claim Report : How to download main claim attachment file in claim request report? (hist | edit) ‎[1,544 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to download main claim attachment file in claim request report? Answer : 1) Go to Report > Claim Report > Claim Request Report > Design 1000px 2) Click on detailReportBand1, then go to properties insert detail report band 1000px 3) Click on <span style=...")
14:11, 9 May 2022 ‎Cloud Payroll - Claim Report : How to download claim attachment file in claim request report? (hist | edit) ‎[1,121 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to download claim attachment file in claim request report? Answer : 1) Go to Report > Claim Report > Claim Request Report > Design 1000px 2) Click on Field List > Master > Detail > FileDownloadUrl 1000px 3) Pull out, drag and drop the File DownloadUrl in des...")
08:37, 9 May 2022 ‎Cloud Payroll - AutoCount Cloud Payroll- Listing of supported Bank Payment Files (hist | edit) ‎[198 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' AutoCount Cloud Payroll- Listing of supported Bank Payment Files 1000px By : ChenOng / Winnie 220509, P220509 {{NavigateForUser}} Category:Users")
04:16, 5 May 2022 ‎FnB: Kitchen printer cant print out kitchen slip (hist | edit) ‎[1,124 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why is my kitchen printer not printing kitchen slip / token when I make an order at F&B system? I have done setup my kitchen printer maintenance, and the printer was able to print test printing. Possible Reason : You may not have enabled print kitchen receipt function at your POS BACKEND. Solution : 1. Login POS Backend > Point Of Sale > <span style='...")
04:08, 5 May 2022 ‎Pos3/5/FNB: Script password during upgrade 1.9 to 5.0 (hist | edit) ‎[469 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When i upgrade my accounting 1.9 to Pos 5.0 Backend, system suddenly asks me to key in scirpt password. What is the script password?? File:000324-a.png Solution : The password is ‘script(yyyymmdd)’ which is today date. Example today date us 22/3/2021 then the password is script20210322 By: SengHoong 20211221, Jacky 220422, P220425 [000324] {{NavigateForUser}} Category:Users")
04:03, 5 May 2022 ‎Pos5: Can’t tick any hold bill? (hist | edit) ‎[921 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why cant I tick on the checkboxes to select the hold bill that I want to retrive? File:000323-a.png Possible Reason : You have upgraded from older version of POS which does not have this feature and there is a conflict in layout. Solution : Reset the layout manager and then make sure your default layout is saved as a new one. 1. Right click at any column header > <span style=...")
03:57, 5 May 2022 ‎Pos5/FNB: Edit POS transaction from Backend (hist | edit) ‎[1,163 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I want to edit some transaction master data from Backend but when I edit I get this error but if I use ADMIN to edit I have no issue. The value of column LastModifiedUserID in table POS does not exist in its master file. File:000322-a.png Possible Reason : This is because Backend user and Frontend user are not the same. POS not able to detect the Accounting User ID. Solution :</u...")
03:50, 5 May 2022 ‎Pos3/5/FNB: Error: System found don’t have POS Item Batch module (hist | edit) ‎[1,107 bytes] ‎PeterT (talk | contribs) (Created page with "Question : My company don’t use any Item Batch control, why does the system prompt this error message? System found don’t have POS Item Batch module, please purchase the module from your system vender. File:000321-a.png Possible Reason : You may have imported items using import template and included item batch option there. Solution : 1. Login POS 5.0 Manage...")
03:37, 5 May 2022 ‎Pos3/5/FNB: Sync stuck at Report and then prompt out primary key error (hist | edit) ‎[1,561 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I try to sync and I got the error as shown below. Primary Key Error File:000320-a.png Possible Reason : HQ report design autokey may have conflicted with frontend therefore Primary Key Error occurred. Solution : You may have to delete all report from Frontend and resync everything using ‘Full Sync’ Delete all your report by navigating to 1a. Wind...")
03:22, 5 May 2022 ‎Pos3/5/FNB: Sync Error POS Session (hist | edit) ‎[2,072 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I have some sync error and when I check I get this error. Error Message: Foreign Key Error (Constraint Name=FK_Pos_Session). File:000319-a.png Possible Reason : POS Session record is synced to older server database. Solution : 1a. Login POS > More Function > Configuration Setting > <...")
03:12, 5 May 2022 ‎Pos5/FNB: E-Wallet payment Error Code: Payment not allowed? (hist | edit) ‎[1,385 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why do I get transaction fail during E-wallet payment?. Transaction Fail. Error Code: Payment not allowed File:000318-a.png Solution : The EWallet Merchant ID or Merchant Key has not been keyed in correctly. Solution : 1a. Login POS 5.0 > More Function > Con...")
02:58, 5 May 2022 ‎Pos3/5/FNB: Login Frontend prompt error Class not Registered (hist | edit) ‎[679 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I open POS / FnB it prompts me a message Unhandled exception has occurred? System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) File:000317-a.png Possible Reason : Please check your COM port for customer display or display pole. It may have been corrupted or the display having hardware malfunction. <...")
02:54, 5 May 2022 ‎Pos3/5/FNB: How to set default Promoter ID (hist | edit) ‎[1,353 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Can I set default Promoter ID whenever i enter a new transaction? It’s a bit hassle to select it every time I create a new transaction and I may sometimes select a wrong one. Solution : We can set default promoter by navigating to 1. Login POS 5.0 Backend > Point of Sale > Maintenance > POS User Maintenance</sp...")
02:44, 5 May 2022 ‎Pos5/FNB: Why promotion item discount is not working when purchase quantity is less than 1? (hist | edit) ‎[1,192 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why promotion item discount is not working when purchase quantity is less than 1? Possible Reason : This is because of the purchase item quantity is not reach the minimum purchase quantity level. 1000px 1000px Possible Reason : If you are a user with decimal quantity, you may have to make sure the quantity is set properly. 1. Go to POS Backe...")
02:32, 5 May 2022 ‎Pos3/5/FNB: Why POS Server Monitor Sync Profile services keep stopped? (hist | edit) ‎[627 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why POS Server Monitor Sync Profile services keep stopped? Possible Reason : There might be duplicated sync profile name detected. 1000px Solution : 1. System are not allow profile name start with same 8 characters. User may change the first character to another to prevent duplicated name. File:000314-b.png 2. The services should can be start running...")
11:19, 29 April 2022 ‎Troubleshooting: Unable to save Invoice – There is Discount applied to Multiple Type of TaxType. Save Abort. (hist | edit) ‎[1,009 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I save Invoice, message prompted “There is a Discount applied to Multiple Type of TaxType. Save Abort.(Please make sure all TaxType is same for the discount) '''Version:''' 1.8 / 1.9 / 2.0 File:Multiple type taxtype1.png Possible Reason (1): This Invoice applied Group Discount and have different tax codes applied, which is not allowed. File:Multiple type taxtype2.png Solution (1): Make sure all tax codes...")
11:10, 29 April 2022 ‎Troubleshooting: Preview Report error - Unable to read beyond the end of the stream (hist | edit) ‎[906 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When preview any report, system prompted application error “Unable to read beyond the end of the stream.” Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Unable read beyond1.png Possible Reason: .Net Framework issue. Solution: Reinstall .Net Framework 4.8. Then restart computer. Or uncheck .NET Framework 3.5 and .NET Framework 4.8 from Window Features,...")
11:04, 29 April 2022 ‎Troubleshooting: Create Item error – 1 is not a supported code page. Parameter name: codepage (hist | edit) ‎[791 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I create a new stock item, system prompted an error message: “1 is not a supported code page. Parameter name: codepage”. Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Codepage1.png Possible Reason: Suspected that there is a language mismatch between AutoCount and the computer’s operating system. Solution: Change the language at the Region settings to English (Malaysia). File:C...")
10:57, 29 April 2022 ‎Troubleshooting: Backup Error – Timeout expired error (hist | edit) ‎[1,287 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I do backup, system prompted error “Error occurred during backup database. Timeout expired error.” '''Version:''' 1.8 / 1.9 / 2.0 File:Backup timeout.png Possible Reason (1): Database size is too large, system’s timeout time is not enough for the backup process to carry out completely. Solution (1): 1) Extend the Time Out in backup options. Click on Options. File:Backup...")
10:35, 29 April 2022 ‎Troubleshooting: Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx (hist | edit) ‎[931 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When saving ARAP payment or cash book entry, error message prompted ‘Bank charge > Payment amount (ARPayment[xxx]), or Bank Charge is not allowed to greater than payment amount. '''Version:''' 1.8 / 1.9 File:Bank chrg greater payment1.png Possible Reason: The Bank charge amount in the payment method is greater than Payment Amount. File:Bank chrg greater payment2.png Solution: Please check the bank charge amou...")
10:02, 29 April 2022 ‎Troubleshooting: Backup error – Backup Failed. Database Error found.. repair rebuild is the minimum repair level (hist | edit) ‎[1,564 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I backup account book, error message prompted “Backup Failed. Database Error found.. repair_rebuild is the minimum repair level.” What should I do? '''Version:''' 1.8 / 1.9 / 2.0 File:Repair rebuild1.png Possible Reason: Database error but still able to repair the table. Solution: You may login Microsoft SQL Management Studio or AutoCount Management Stu...")
09:46, 29 April 2022 ‎Troubleshooting: Company Name and Menu tab wording are missing (hist | edit) ‎[1,102 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' On the main page, the company name and menu tab wording are missing? '''Version:''' 1.8 / 1.9 / 2.0 850px Possible Reason : The computer does not have Tahoma font style. As AutoCount is using Tahoma and Microsoft San-Serif, this 2 font styles need to be available in the computer. 850px Solution : 1) Go to Control Panel > Appearance and...")
09:36, 29 April 2022 ‎Troubleshooting: Stock Card cost not the same as the cost that I entered at Purchase Invoice (hist | edit) ‎[864 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' I have keyed in Purchase Invoice with cost 1.50. But at Stock Card report the cost is 1.00 for the Purchase Invoice? I have tried run recalculate stock costing but the cost still remains 1.00. Why? '''Version:''' 1.8 / 1.9 / 2.0 900px 900px Possible Reason : This Item is using Fixed Cost costing method which Standard Cost will be referred in Stock Card cost. Solution :</b...")
06:40, 29 April 2022 ‎Troubleshooting: Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it. (hist | edit) ‎[1,185 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I want to save edited Stock Item Maintenance, system prompts “Please make sure Price by Quantity is in correct order. Enter zero if you don’t want to define it.” When I click OK, it prompts another message that Qty1 cannot less than or equal to Qty2. Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Quantity in correct order.png Possible Reason : Due to item price book maintenance not maintained correctly, quantity must be in orde...")
06:34, 29 April 2022 ‎Accounting 2.0 - Prompted Message: Unable to startup AutoCount Server - System.Windows.Markup.XamlParseException: Set property ‘DevExpress.Xpf.Core. ThemeManager.ThemeName’threw an exception (hist | edit) ‎[887 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When startup AutoCount Server, an error prompted “System.Windows.Markup.XamlParseException: Set property ‘DevExpress.Xpf.Core. ThemeManager.ThemeName’threw an exception.” File:Xamlparseexception error1.png Possible Reason : .Net Framework was not installed properly or Windows unable to detect the .Net Framework. Solution : Reinstall .Net Framework 4.8. Then restart computer. Or u...")
06:23, 29 April 2022 ‎Accounting 2.0 - License: Unable to startup AutoCount Server - System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed (hist | edit) ‎[1,651 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When open AutoCount Server, system prompted error “System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed.” File:Cryptography exception1.png Possible Reason : License file decryption issue. Solution : 1) Go to Windows search menu, search for %programdata% File:Cryptography exception2.png 2) Double click on “Aut...")
15:26, 28 April 2022 ‎Accounting 2.0 - License: Server is online but detected as offline license (hist | edit) ‎[624 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' After I updated to version 2.0.28.196, the system prompts a warning message: Valid license for few days after login? The server computer internet was connected but why it was detected as offline license? 980px Possible Reason : This is a known bug as the system unable to validate license and this issue is fixed in version 2.0.28.197. Solution : Update to...")
15:16, 28 April 2022 ‎Accounting 2.0 - License: Get Online for License – A connection attempt failed because the connected party did not properly respond after a period time (hist | edit) ‎[873 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' Why there is an error ‘A connection attempt failed because the connected party did not properly respond after a period time’ when I try to ‘Get Online’ at AutoCount Server license setting? File:Get online attemp failed1.png File:Get online attemp failed2.png Possible Reason : It might have been blocked by Antivirus or network to access our license website. Solution : Unblock from antivirus and network.<...")
15:04, 28 April 2022 ‎Accounting 2.0 - License: License did not update after click Get Online (hist | edit) ‎[934 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' Recently I have increased network users to 3 Full Network Users and 2 Account Network Users. I click on ‘Get online’ at AutoCount Server > License setting, but my license still showing 2 Full Network Users and 2 Account Network Users. Why? File:License not update.png File:License not update1.png Possible Reason : This Product ID is using dongle, therefore you need to update the dongle license. Solution : 1)...")
08:48, 28 April 2022 ‎Accounting 2.0 - Stock: Stock Card Report error - Column ‘ItemCode’ has null values in it or Column ‘Location’ has null values in it (hist | edit) ‎[711 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When I inquiry stock card report, it prompted error “Column ‘ItemCode’ has null values in it.” or “Column ‘Location’ has null values in it.” Why? 750px File:Itemcode null value2.png Possible Reason : You have created a consignment document with empty item code OR empty item code and empty location. This is a known bug happens in 2.0.28.196 and this issue is fixed in version 2.0.28...")
08:36, 28 April 2022 ‎Accounting 2.0 - Others: Unable to open multi form in Version 2.0 (hist | edit) ‎[917 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' When creating new project, I was unable to open another document or create new document through another window? Version 1.9 has no such issue. File:Multi form1.png I opened the Purchase Invoice window through task bar, but I was unable to open other menu or click on Create New for Purchase Invoice was also not functioned. File:Multi form2.png File:Multi form3.png Possible Reason : Currently version 2.0 behaviors are sin...")
06:57, 28 April 2022 ‎Bank Giro TroubleShooting: How to regenerate Giro text file (hist | edit) ‎[883 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' I have wrongly exported the GIRO payment text file and those documents no longer shown in the list, how can I re-generate the GIRO text file again? File:Regenerate giro.png Answer : 1) At Giro Payment, click on Reset Payment. File:Regenerate giro1.png 2) Filter the date range and click on Refresh. Select the records that you wish to re-do and click on <span style='c...")
04:29, 28 April 2022 ‎Inter-Billing TroubleShooting: View or Edit Invoice error–Invalid database AED 3333 (hist | edit) ‎[1,401 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' While I view or edit Invoice, it prompted “Invalid AED_XXX”. I’m using Intercompany Billing plugin. File:Invalid database1.png Possible Reason : The Server Name or Account Book (Database) name in Invoice’s UDF is not the same with InterBilling setting’s ICB Acc Book. ICB Acc Book is triggered from Manage Account Book. The Server name and Account Book name are case sensitive and must be the same in all computers. File:I...")
09:15, 27 April 2022 ‎Release Note 2.0.28.198 (hist | edit) ‎[2,262 bytes] ‎Jae Sen (talk | contribs) (Created page with "'''Release Note 2.0.28.198''' '''Release Date: 27/04/2022''' '''Bug Fixed:''' {|class="wikitable" |- !width="50px"|<div style="text-align: center;">ID</div> !width="1000px"|<div style="text-align: left;">Description</div> |- |width="50px"|<div style="text-align: center;">12623</div> |width="1000px"|<div style="text-align: left;">Fix Import ARAP transactions did not follow currency rate by date as maintained</div> |- |width="50px"|<div style="text-align: center;">...")
15:36, 24 April 2022 ‎Accounting 2.0 - Prompted Message: Import Item Opening error - Cannot insert the value NULL into column 'Guid' (hist | edit) ‎[1,150 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' Error message prompted - Cannot insert the value NULL into column ‘Guid’…when import Stock Item Opening at AutoCount Accounting Management Studio. Why? File:Import item op guid1.png Possible Reason : This is due to you did not create the stock location before import. This is a known bug as the system is supposed to auto create the Location while import and this issue is fixed in version 2.0.28.196. Solution :...")
15:32, 24 April 2022 ‎Accounting 2.0 - Login Issue: Login Error - Could not load type 'HQService.IHQService' from assembly (hist | edit) ‎[821 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' After I updated to version 2.0.28.196 and login AutoCount, system prompted unhandled application error “Could not load type 'HQService.IHQService' from assembly”. When I closed the error, AutoCount will end task. Why? File:Hqservice.png Possible Reason : This is a plugin issue in AutoCount version 2.0.28.196. Solution : Update the plugin. Do not close the unhandled application err...")
15:27, 24 April 2022 ‎Accounting 2.0 - General Maintenance: Sales Agent and Purchase Agent code character length can be extended? (hist | edit) ‎[825 bytes] ‎LaySwan (talk | contribs) (Created page with "'''Question:''' Can I extend Sales Agent and Purchase Agent code character length? Currently the maximum length is 12. Answer : Yes, this function only available in AutoCount 2.0 and applicable in version 2.0.28.196 or above. Login into AutoCount Accounting 2.0 Management Studio > Tools > Change User-Defined Data Type Size, select d_Agent and select the <span sty...")
05:58, 18 April 2022 ‎Cloud Payroll - How does the system calculate prorate salary for those employees who join in middle of the month? (hist | edit) ‎[565 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How does the system calculate prorate salary for those employees who join in middle of the month? Answer 1: This calculation is based on basic rate / all days in joined month * working days Example- Staff A join on 05/01/2022 with basic rate RM 5000. 1000px When run payroll process, system will count the basic salary as 5000/31*27 = RM 4354.84 File:Prorate_newJoin_02.pn...")
05:44, 18 April 2022 ‎Cloud Payroll - Payroll process is committed. Why is my ESS portal cannot preview payslip after committed? (hist | edit) ‎[956 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' Payroll process – January 2022 is committed. 1000px Why is my ESS portal cannot preview payslip after committed? 1000px Possible Reason : This is due to payroll user didn’t click send notification and release payslip now button. Solution : 1) Go to Process Payroll 2.0 >View > Janu...")
05:21, 18 April 2022 ‎Cloud Payroll - Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? (hist | edit) ‎[1,106 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? Answer : By default, CF leave has no expiry date, but you may set one. To set the expiry date; 1. Go to Tools > Employee Group 1000px 2. Select employee group, click edit 1000px 3...")
04:30, 18 April 2022 ‎Cloud Payroll - How to set employee resign date? (hist | edit) ‎[722 bytes] ‎Azirah (talk | contribs) (Created page with "'''Question :''' How to set employee resign date? Answer 1: You may key in at Employee Maintenance. 1) Go to Payroll > Employee > Employee Maintenance. 800px 2) Select that employee and click on Edit. 800px 3) Go to Employment Detail . 800px 4) Scroll down, then key the resignation date at <s...")
10:38, 13 April 2022 ‎Release Note 2.0.28.197 (hist | edit) ‎[1,220 bytes] ‎Jae Sen (talk | contribs) (Created page with "'''Release Note 2.0.28.197''' '''Release Date: 13/04/2022''' '''Bug Fixed:''' {|class="wikitable" |- !width="50px"|<div style="text-align: center;">ID</div> !width="1000px"|<div style="text-align: left;">Description</div> |- |width="50px"|<div style="text-align: center;">12590</div> |width="1000px"|<div style="text-align: left;">Fix Print Delivery Order Listing check button will not update if use Shift button to select</div> |- |width="50px"|<div style="text-alig...")
08:36, 13 April 2022 ‎Programmer Notice (hist | edit) ‎[6,370 bytes] ‎DanielY (talk | contribs) (Created page with "==Past Notice== ===AutoCount Accounting 2.0=== {{Note|AutoCount Accounting '''API''' Updated in 2.0.'''21.169''' - ''14/4/2020'' AutoCount.'''Configuration.DatabaseManagement''' has been moved from AutoCount.UI.dll to AutoCount.dll. Project rebuild may be required. }} {{Note|AutoCount Accounting '''API''' Updated in 2.0.'''20.168''' - ''14/4/2020'' 7 new dll have been added to better manage system resources. AutoCount.Image100p.dll AutoCount.Imag...")
08:03, 13 April 2022 ‎Release Note 2.0.28.196 (hist | edit) ‎[8,352 bytes] ‎Jae Sen (talk | contribs) (Created page with "'''Release Note 2.0.28.196''' '''Release Date: 12/04/2022''' This version of AutoCount Accounting will upgrade your '''Database Version to 2.2.35.''' '''Bug Fixed:''' {|class="wikitable" |- !width="50px"|<div style="text-align: center;">ID</div> !width="1000px"|<div style="text-align: left;">Description</div> |- |width="50px"|<div style="text-align: center;">7819</div> |width="1000px"|<div style="text-align: left;">Fix Item Search Lookup did not refresh on Balance...")
10:45, 8 April 2022 ‎Accounting 2.0 - How to check Product ID in Accounting 2.0 (hist | edit) ‎[554 bytes] ‎Jae Sen (talk | contribs) (Created page with "test")
08:17, 5 April 2022 ‎Pos: Fiscal Year issue when change item UOM (hist | edit) ‎[764 bytes] ‎PeterT (talk | contribs) (Created page with "Question : When I tried to change item uom it, it prompts fiscal year range issue? The HQ db already added with new fiscial year 2023. Any idea how to solve? File:000313-a.png Possible Reason : Outlet DB did not add new fiscal year Solution : 1. Login Accounting login outlet database> go to Manage Fiscal Year File:000313-b.png 2. Click <span style='c...")
08:05, 5 April 2022 ‎Pos5/FNB: Rounding display at FE issue (hist | edit) ‎[604 bytes] ‎PeterT (talk | contribs) (Created page with "Question : I have set my price settings rounding down to 0 cent at my POS system, but why my total price is still showing 49.82 ? not 49.80? Any idea? File:000312-a.png File:000312-b.png Possible Reason : This is not the final total amount screen as other items may have cents to add up Solution : 1. You have to click on any payment button at bottom, in order to see the final rounding adj. File:000312-c.png...")
07:58, 5 April 2022 ‎Pos3/5/FNB: Why I unable to see updated transaction even though sync is successful? (hist | edit) ‎[976 bytes] ‎PeterT (talk | contribs) (Created page with "Question : Why I unable to see updated transaction even though sync is successful? Possible Reason : You are using Rev169 and higher version for AutoCount POS. Solution : At newer version than rev169, we have optimized sync logic which the sync will continue to sync even though having error. The error will be brought back to backend for further troubleshooting. Now it could be caused by some transaction having error issue....")

(newest | oldest) View (newer 50 | older 50) (20 | 50 | 100 | 250 | 500)

New pages

Navigation menu

Search