Category:AutoCount Cloud Payroll: FAQ Application: Difference between revisions

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==Subscription==
==Subscription Portal==
#[[Cloud Payroll - Subscription : What is Self Care Payment Method |What is Self Care Payment Method ]] -(JS/LS/P)
#[[Cloud Payroll - Subscription : What is Self Care Payment Method |What is Self Care Payment Method ]] -(JS/LS/P)
#[[Cloud Payroll - Subscription : How to delete a Company file in AutoCount Cloud Payroll ? |How to delete a Company file in AutoCount Cloud Payroll ? ]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to delete a Company file in AutoCount Cloud Payroll ? |How to delete a Company file in AutoCount Cloud Payroll ? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where to get the invoice when you login payroll.autocountcloud.com? |Where to get the invoice when login payroll.autocountcloud.com? ]] -(Azi/P)
#[[Cloud Payroll - Subscription : Why is my company appeared in Subscription listing, but not in Company listing? |Why is my company appeared in Subscription listing, but not in Company listing? ]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription package? |How to change subscription package? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription name? |How to change subscription name? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to delete subscription? |How to delete subscription? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to pay invoice at subscription portal? |How to pay invoice at subscription portal?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where to maintain Payer Info during make payment?|Where to maintain Payer Info during make payment?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to pay invoice by select prefer payment type? |How to pay invoice by select prefer payment type?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to make payment by select corporate bank account? |How to make payment by select corporate bank account?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to create subscription in new subscription portal? |How to create subscription in new subscription portal?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to create company in new subscription portal? |How to create company in new subscription portal?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where to add billing party at AC Payroll webpage? |Where to add billing party at AC Payroll webpage?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where can I add billing party at subscription portal? |Where can I add billing party at subscription portal?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to set up auto payment in Auto Count Portal? |How to set up auto payment in Auto Count Portal?]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to Purchase a New Plan / Create New Subscription? |How to Purchase a New Plan / Create New Subscription?]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan? |How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan?]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : How New Billing Affect Existing Yearly Package User? |How New Billing Affect Existing Yearly Package User?]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : How Existing Yearly Package User Make Payment If Subscription Expired? |How Existing Yearly Package User Make Payment If Subscription Expired?]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : Can I Purchase the New Plan Within Free Trial Period? | Can I Purchase the New Plan Within Free Trial Period? ]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : Can I Change Billing Day? | Can I Change Billing Day? ]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : Can I amend (upgrade or downgrade) the payroll, e-Leave & e-Claim, e-Attendance headcounts? | Can I amend (upgrade or downgrade) the payroll, e-Leave & e-Claim, e-Attendance headcounts? ]] -(Win/Azi/P)
#[[Cloud Payroll - Subscription : How to generate a proforma invoice | How to generate a proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to void proforma invoice | How to void proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to move subscription to another email address (subscriber)? | How to move subscription to another email address (subscriber)?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to move a company to another subscription? | How to move a company to another subscription?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to generate a proforma invoice (for renewal Subscription)? | How to generate a proforma invoice (for renewal Subscription)?]] -(WK/Azi/P)


==Dashboard / Employee Self Service / My Calendar==
==Maintenance==
#[[Cloud Payroll - Maintenance : How can I remove the created user from User Maintenance |How can I remove the created user from User Maintenance ]] -(Ais/LS/P)
#[[Cloud Payroll - My Calendar : Can I set reminder/ to do list in my calendar? |Can I set reminder/ to do list in my calendar? ]] -(CO/Azi/P)
#[[Cloud Payroll - My Calendar : Preview other employees on leave at My Calendar |Preview other employees on leave at My Calendar ]] -(CO/Azi/P)
#[[Cloud Payroll - Announcement : How to send announcement to employee? |How to send announcement to employee? ]] -(Ais/Azi/P)
#[[Cloud Payroll - General : How to set To-Do List at Dashboard? |How to set To-Do List at Dashboard? ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to let employee download EA form by their own? | How to let employee download EA form by their own? ]] -(CO/Azi/P)
#[[Cloud Payroll - Profile : How to change profile user name? | Profile : How to change profile user name? ]] -(CO/Azi/P)


==General==
==Payroll==
#[[Cloud Payroll - My Calendar : Can I set reminder/ to do list in my calendar? |Can I set reminder/ to do list in my calendar? ]] -(LS/P)
#[[Cloud Payroll - Maintenance : How to set all employees contribute to HRDF? | How to set all employees contribute to HRDF? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Employee Maintenance : What is the purpose of Employment History in Employee Maintenance? | What is the purpose of Employment History in Employee Maintenance? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : Where to download LHDN Audit Files? | Where to download LHDN Audit Files? ]] -(CO/Azi/P)
#[[Cloud Payroll - Employee : HWhere to key in past employment entry |Where to key in past employment entry ]] -(Ais/Az/P)
#[[Cloud Payroll - Employee : Where to upload employee photo |Where to upload employee photo ]] - (Ais/Az/P)
#[[Cloud Payroll - How to edit EPF, SOCSO, EIS & Tax Amount |How to edit EPF, SOCSO, EIS & Tax Amount ]] -(Azi/P)
#[[Cloud Payroll - Employee : Can the company pay salary to multiple bank accounts of an employee? |Can the company pay salary to multiple bank accounts of an employee? ]] -(Azi/P)
#[[Cloud Payroll - Function : What is the function of reset button? |What is the function of reset button? ]] -(CO/Azi/P)
#[[Cloud Payroll - Function : What is the function of Save & Recalculate All? |What is the function of Save & Recalculate All? ]] -(CO/Azi/P)
#[[Cloud Payroll - Payroll : How to create payroll process? |How to create payroll process? ]] -(CO/Azi/P)
#[[Cloud Payroll - Payroll : What is the difference between Previous Employment Entry and Year To Date Payroll Transaction? |What is the difference between Previous Employment Entry and Year To Date Payroll Transaction? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : How to change period in Adhoc Payroll Items? |How to change period in Adhoc Payroll Items? ]] -(CO/Azi/P)
#[[Cloud Payroll - Employee : How to invite employee and how can an employee access cloud payroll? |How to invite employee and how can an employee access cloud payroll? ]] -(Azi/P)
#[[Cloud Payroll - Payroll : My employee has high salary, why Process Payroll shows zero PCB amount? |My employee has high salary, why Process Payroll shows zero PCB amount?]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : Where to key in PCB & CP38 receipt details? |Where to key in PCB & CP38 receipt details?]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : I have few payroll processors this month, how to generate bank payment file separately, for example payroll and bonus? |I have few payroll processors this month, how to generate bank payment file separately, for example payroll and bonus? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to change EPF rate for employee? |How to change EPF rate for employee?]] -(CO/Azi/P)
#[[Cloud Payroll - Payroll : Where to put individual remark for employee in payroll process? |Where to put individual remark for employee in payroll process?]] -(Ais/Azi/P)
#[[Cloud Payroll - How to set number of tax deductible child and deductible child relief point? |How to set number of tax deductible child and deductible child relief point?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set employee resign date? |How to set employee resign date?]] -(Azi/P)
#[[Cloud Payroll - How does the system calculate prorate salary for those employees who join in middle of the month? |How does the system calculate prorate salary for those employees who join in middle of the month?]] -(CO/P)
#[[Cloud Payroll - Where to click reset button in payroll process 2.0? |Where to click reset button in payroll process 2.0?]] -(CO/Azi/P)
#[[Cloud Payroll - Where to download the SOCSO + EIS text file in AC Cloud Payroll? |Where to download the SOCSO + EIS text file in AC Cloud Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set monthly recurring allowances? |How to set monthly recurring allowances? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to set default overtime formula for an employee? |How to set default overtime formula for an employee? ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set payment of salary twice a month? |How to set payment of salary twice a month? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Employee : How to add the statutory info for the employee |How to add the statutory info for the employee ]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to send payslip via AC Payroll App / Email |How to send payslip via AC Payroll App / Email ]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: Where to assign Calendar for employees/yourself?|Where to assign Calendar for employees/yourself?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?|How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set if an employee is contributing to HRDF ?|How to set if an employee is contributing to HRDF ?]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to set EPF SOCSO EIS Borne by employer|How to set EPF SOCSO EIS Borne by employer]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: How to add attachment for employee?|How to add attachment for employee?]] - (Kon/Azi/P)

==Benefits in Kind==
#[[Cloud Payroll - BIK : What is Benefit in Kind (BIK)? | What is Benefit in Kind (BIK)?]]
#[[Cloud Payroll - BIK : How to determine the Value of BIK? | How to determine the Value of BIK?]]
#[[Cloud Payroll - BIK : Example provided – for Motorcar | Example provided – for Motorcar]]
#[[Cloud Payroll - BIK : Additional Info for Prescribed Value Method | Additional Info for Prescribed Value Method]]
#[[Cloud Payroll - BIK : What is the Tax Exemption on BIK Received by an Employee? | What is the Tax Exemption on BIK Received by an Employee?]]
#[[Cloud Payroll - BIK : APPENDIX 1 - PRESCRIBED AVERAGE LIFE SPAN OF VARIOUS ASSETS PROVIDED BY EMPLOYERS TO EMPLOYEE | APPENDIX 1 - PRESCRIBED AVERAGE LIFE SPAN OF VARIOUS ASSETS PROVIDED BY EMPLOYERS TO EMPLOYEE ]]
#[[Cloud Payroll - BIK : APPENDIX 2 - (a) The Prescribed Value of Motorcar and Its Related Benefits | APPENDIX 2 - (a) The Prescribed Value of Motorcar and Its Related Benefits]]
#[[Cloud Payroll - BIK : APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances | APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances ]]
#[[Cloud Payroll - BIK : APPENDIX 2 - (c) Prescribed Value of Other Benefits | APPENDIX 2 - (c) Prescribed Value of Other Benefits]]
#[[Cloud Payroll - BIK : Where to set BIK (Benefit-In-Kind)? |Where to set BIK (Benefit-In-Kind)?]] -(Art/Azi/P)

==Leave / e-Leave==
#[[Cloud Payroll - Subscription : How to enable E-leave module? |How to enable E-leave module? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Leave : How to maintain Carry Forward Leave using Excel template|How to maintain Carry Forward Leave using Excel template]] -(Azi/P)
#[[Cloud Payroll - Leave : How to maintain Carry Forward Leave without using Excel template |How to maintain Carry Forward Leave without using Excel template ]] -(CO/Azi/P)
#[[Cloud Payroll - Leave : How to check leave approval STATUS by subscriber? | How to check leave approval STATUS by subscriber? ]] -(CO/Azi/P)
#[[Cloud Payroll - Leave : How can employee user cancel leave application? | How can employee user cancel leave application? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Leave : How to deduct leave using leave entry (New UI)? | How to deduct leave using leave entry (New UI)? ]] -(CO/Azi/P)
#[[Cloud Payroll - Leave : How to add leave credit (New UI)?? | How to add leave credit (New UI)? ]] -(CO/Azi/P)
#[[Cloud Payroll - Leave : What is the meaning of Append Employee's Entitled Leave in Leave Entry page? | What is the meaning of Append Employee's Entitled Leave in Leave Entry page? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Leave : What is the meaning of icon next to Select Employee at Leave Entry? | What is the meaning of icon next to Select Employee at Leave Entry? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to apply leave using ESS? | How to apply leave using ESS?]] -(CO/Azi/P)
#[[Cloud Payroll - How to apply leave using mobile apps - AC Payroll? | How to apply leave using mobile apps - AC Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the purpose of Gender in Leave Type Maintenance? | What is the purpose of Gender in Leave Type Maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the function of CF column at Leave Cutoff in Leave Closing? | What is the function of CF column at Leave Cutoff in Leave Closing?]] -(Azi/P)
#[[Cloud Payroll - What is the function of Encashment column at leave cutoff in Year End Process? | What is the function of Encashment column at leave cutoff in Year End Process?]] -(Azi/P)
#[[Cloud Payroll - How to set leave entitlement? | How to set leave entitlement?]] -(Azi/P)
#[[Cloud Payroll - How to make it compulsory to submit attachment for leave application? | How to make it compulsory to submit attachment for leave application?]] -(CO/Azi/P)
#[[Cloud Payroll - Can an admin user help to confirm leave on behalf of Approver? | Can an admin user help to confirm leave on behalf of Approver?]] -(Ais/Azi/P)
#[[Cloud Payroll - How to cancel leave application by payroll user? | How to cancel leave application by payroll user? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to cancel leave application by employee? | How to cancel leave application by employee? ]] -(CO/Azi/P)
#[[Cloud Payroll - Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? | Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? ]] -(Azi/P)
#[[Cloud Payroll - How to change the leave entitlement for Maternity Leave from 60 days to 98 days in Auto Count Cloud Payroll? | How to change the leave entitlement for Maternity Leave from 60 days to 98 days in Auto Count Cloud Payroll? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to create new leave type- Paternity Leave in Auto Count Cloud Payroll? | How to create new leave type- Paternity Leave in Auto Count Cloud Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - How to create/change the leave entitlement for Paternity Leave in Auto Count Cloud Payroll? | How to create/change the leave entitlement for Paternity Leave in Auto Count Cloud Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - How to disallow leave application when leave balance is zero | How to disallow leave application when leave balance is zero ]] -(Azi/P)
#[[Cloud Payroll - How to change unpaid leave daily rate formula? | How to change unpaid leave daily rate formula? ]] -(Win/Azi/P)
#[[Cloud Payroll - How to remove the parent leave setting for hospitalization leave? | How to remove the parent leave setting for hospitalization leave? ]] -(Win/Azi/P)
#[[Cloud Payroll - How to submit attachment by employees after the leave has been approved? | How to submit attachment by employees after the leave has been approved?]] -(CO/Azi/P)
#[[Cloud Payroll - How to upload attachment when using leave entry to add leave?| How to upload attachment when using leave entry to add leave?]] -(CO/Azi/P)
#[[Cloud Payroll - How to use advance notice days function in leave type?| How to use advance notice days function in leave type?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?| What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?]] -(CO/Azi/P)
#[[Cloud Payroll - How to enable leave request on public holidays or rest days | How to enable leave request on public holidays or rest days ]] -(WK/Azi/P)
#[[Cloud Payroll - How to deduct leave without key in the date| How to deduct leave without key in the date]] -(Ko/Azi/P)
#[[Cloud Payroll - How to Recalculate Leave| How to Recalculate Leave]] -(Art/Azi/P)
#[[Cloud Payroll - What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?| What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?]] -(WK/Azi/P)

==Claim / e-Claim==
#[[Cloud Payroll - Subscription : How to enable E-claim module? |How to enable E-claim module? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Claim : How to change the e-Claim type without change the Default settings? |How to change the e-Claim type without change the Default settings? ]] -(Azi/P)
#[[Cloud Payroll - Claim : How to check claim approval STATUS by subscriber? | How to check claim approval STATUS by subscriber? ]] -(Ko/Azi/P)
#[[Cloud Payroll - What is the meaning of Limited in Claim Type Maintenance? | What is the meaning of Limited in Claim Type Maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set default Payroll Type for eClaim? | How to set default Payroll Type for eClaim?]] -(Ais/Azi/P)
#[[Cloud Payroll - What is the function of Claim Cutoff page in Year End Process | What is the function of Claim Cutoff page in Year End Process]] -(Azi/P)
#[[Cloud Payroll - How to submit claim using ESS? | How to submit claim using ESS?]] -(CO/Azi/P)
#[[Cloud Payroll - How to submit claim using mobile apps- AC Payroll (e-Claim)? | How to submit claim using mobile apps- AC Payroll (e-Claim)?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the 'small blue man' icon meaning in pending request at moble apps-AC Payroll? | What is the 'small blue man' icon meaning in pending request at moble apps-AC Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set formula in claim type example for mileage? | How to set formula in claim type example for mileage? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How can a Payroll User reject/cancel approved e-Claim? | How can a Payroll User reject/cancel approved e-Claim? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to set claim entitlement?| How to set claim entitlement]] -(Ko/Azi/P)
#[[Cloud Payroll - Why can’t edit the Claim Limit in Entitlement Group? |Why can’t edit the Claim Limit in Entitlement Group? ]] -(Art/Azi/P)

==Time Attendance==
#[[Cloud Payroll - Subscription : How to enable Time Attendance module? |How to enable Time Attendance module? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Where to check if employee is clocking by using method Geolocation, Bluetooth or Wifi? | Where to check if employee is clocking by using method Geolocation, Bluetooth or Wifi? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to auto calculate daily rate worker’s salary USING time attendance excel import? | How to auto calculate daily rate worker’s salary with USING time attendance excel import?]] -(CO/Azi/P)
#[[Cloud Payroll - How to submit Overtime Request (Time Attendance) using mobile apps- AC Payroll? | How to submit Overtime Request (Time Attendance) using mobile apps- AC Payroll?]] -(CO/Azi/P)
#[[Cloud Payroll - How to submit schedule request using mobile apps ? | How to submit schedule request using mobile apps ?]] -(CO/Azi/P)
#[[Cloud Payroll - How to submit schedule request using ESS? |How to submit schedule request using ESS?]] -(CO/Azi/P)
#[[Cloud Payroll - How to change assigned shift schedule? | How to change assigned shift schedule? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Time Attendance - How to create shift maintenance? | How to create shift maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - Time Attendance - How to create rule maintenance? | How to create rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - Time Attendance - How to set shift schedule? |How to set shift schedule?]] -(CO/Azi/P)
#[[Cloud Payroll - How to get WiFi SSID and BSSID using PC or Laptop for rule maintenance setting? |How to get WiFi SSID and BSSID using PC or Laptop for rule maintenance setting?]] -(CO/Azi/P)
#[[Cloud Payroll - How to get WiFi SSID and BSSID using AC Payroll app for rule maintenance setting? |How to get WiFi SSID and BSSID using AC Payroll app for rule maintenance setting?]] -(CO/Azi/P)
#[[Cloud Payroll - How to clock in using mobile apps- AC Payroll? |How to clock in using mobile apps- AC Payroll? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to change clock in/out method in AC Payroll apps? |How to change clock in/out method in AC Payroll apps? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to set up face recognition feature for clock in? |How to set up face recognition feature for clock in? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to change past date shift schedule? |How to change past date shift schedule? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to set default rule? |How to set default rule? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to set-up Bluetooth clocking method? | How to set-up Bluetooth clocking method? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to submit overtime request using ESS? | How to submit overtime request using ESS? ]] -(CO/Azi/P)
#[[Cloud Payroll - Review Shift Maintenance & Calendar Setting? | Review Shift Maintenance & Calendar Setting ]] -(Win/Azi/P)
#[[Cloud Payroll - How to use the early out/lateness setting in rule maintenance? | How to use the early out/lateness setting in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the function of min/max acceptable OT hour per day in rule maintenance? |What is the function of min/max acceptable OT hour per day in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to import time attendance using excel file? |How to import time attendance using excel file?]] -(Ko/Azi/P)
#[[Cloud Payroll - How to use the overtime rounding setting in rule maintenance |How to use the overtime rounding setting in rule maintenance]] -(CO/Azi/P)
#[[Cloud Payroll - How to use the exclude OT Calculation function in rule maintenance? |How to use the exclude OT Calculation function in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to view clock in / clock out location? |How to view clock in / clock out location?]] -(WK/Azi/P)
#[[Cloud Payroll - How to check the note for the employee clock in |How to check the note for the employee clock in]] -(Ko/Azi/P)
#[[Cloud Payroll - How to update facial recognition pictures. |How to update facial recognition pictures.]] -(WK/Azi/P)
#[[Cloud Payroll - How to set rest day count as overtime for rest day without assign shift schedule? |How to set rest day count as overtime for rest day without assign shift schedule?]] -(CO/Azi/P)
#[[Cloud Payroll - How to amend previous attendance clock in/out time?|How to amend previous attendance clock in/out time?]] -(Ko/Azi/P)

==Administration (User Setting / Access Right)==
#[[Cloud Payroll - Administration : Where to check user maintenance at new url? |Where to check user maintenance at new url? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Maintenance : How can I remove the created user from User Maintenance |How can I remove the created user from User Maintenance ]] -(Ais/Azi/P)
#[[Cloud Payroll - Employee : How to invite PAYROLL USER ? |How to invite PAYROLL USER ? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to check company audit trail? | How to check company audit trail? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to change User Type setting? | How to change User Type setting? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Where to get invoice and excel details in AC Cloud Payroll website? | Where to get invoice and excel details in AC Cloud Payroll website?]] -(CO/Azi/P)

==Tools==
#[[Cloud Payroll - Calendar : How to add additional Public Holiday that is not provided by system in the calendar setting. | How to add additional Public Holiday that is not provided by system in the calendar setting. ]] -(Ais/Azi/P)
#[[Cloud Payroll - Calendar : How to set a new calendar year? | How to set a new calendar year? ]] -(Ais/Azi/P)
#[[Cloud Payroll - General : How to share a document to employees? |How to share a document to employees? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to set Default Payslip format |How to set Default Payslip format ]] -(Azi/P)
#[[Cloud Payroll - Where to maintain company logo? |Where to maintain company logo? ]] -(Ais/Azi/P)
#[[Media:Leave_Calculation_Methods.pdf|Leave Calculation Method]] -(P)
#[[Cloud Payroll - How to create new EPF rate? |How to create new EPF rate?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set Approval Setting by Organization Chart? |How to set Approval Setting by Organization Chart?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set half day rest day on Saturday? | How to set half day rest day on Saturday?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set rest day on alternate Saturdays? | How to set rest day on alternate Saturdays?]] -(CO/Azi/P)
#[[Cloud Payroll - Approval by Organization Chart: How to change employee approver? | Approval by Organization Chart: How to change employee approver?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set Approval by Department? | How to set Approval by Department?]] -(CO/Azi/P)
#[[Cloud Payroll - Differences between Flat Approval and Sequential Approval | Differences between Flat Approval and Sequential Approval]] -(CO/Azi/P)
#[[Cloud Payroll - Differences between Approval by Department and Approval by Hierarchy | Differences between Approval by Department and Approval by Hierarchy]] -(CO/Azi/P)
#[[Cloud Payroll - How to auto calculate daily rate worker’s salary WITHOUT USING time attendance excel import? | How to auto calculate daily rate worker’s salary WITHOUT USING time attendance excel import?]] -(CO/Azi/P)
#[[Cloud Payroll - Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll? |Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll?]] -(Ais/Azi/P)
#[[Cloud Payroll - What is the purpose of EA Assistant in Year End Process? | What is the purpose of EA Assistant in Year End Process?]] -(CO/Azi/P)
#[[Cloud Payroll - How to do Year End Process? | How to do Year End Process?]] -(Azi/P)
#[[Cloud Payroll - How to set HRDF contribution rate? | How to set HRDF contribution rate? ]] -(Azi/P)
#[[Cloud Payroll - What is the function of commit button in Year End Process? | What is the function of commit button in Year End Process?]] -(CO/Azi/P)
#[[Cloud Payroll - How to change employee code format? | How to change employee code format? ]] -(Azi/P)
#[[Cloud Payroll - Employee - How to upload employee information using Excel import? | How to upload employee information using Excel import?]] -(CO/Azi/P)
#[[Cloud Payroll - How to upload Year-to-Date payroll transaction? | How to upload Year-to-Date payroll transaction? ]] -(CO/Azi/P)
#[[Cloud Payroll - What is the use of Overtime Request Setting in company profile? | What is the use of Overtime Request Setting in company profile? ]] -(CO/Azi/P)
#[[Cloud Payroll - Where to setup unpaid leave daily rate calculation? | Where to setup unpaid leave daily rate calculation? ]] -(CO/Azi/P)
#[[Cloud Payroll - Where to setup paid leave daily rate calculation? | Where to setup paid leave daily rate calculation? ]] -(CO/Azi/P)
#[[Cloud Payroll - What is the function of Leave Closing and Claim Closing? | What is the function of Leave Closing and Claim Closing? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to change leave roundups? | How to change leave roundups? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to create a project | How to create a project ]] -(WK/Azi/P)
#[[Cloud Payroll - How to assign a project to employee | How to assign a project to employee ]] -(WK/Azi/P)
#[[Cloud Payroll - What is Levy and How to setup a new type | What is Levy and How to setup a new type ]] -(WK/Azi/P)
#[[Cloud Payroll - How to manage notification settings | How to manage notification settings ]] -(WK/Azi/P)
#[[Cloud Payroll - How to pro-rate allowance | How to pro-rate allowance ]] -(WK/Azi/P)
#[[Cloud Payroll - Request overtime logic flow (Company Profile) | Request overtime logic flow (Company Profile) ]] -(WK/Azi/P)
#[[Cloud Payroll - How to change user’s access rights | How to change user’s access rights ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set if commission, bonus and etc are contributing to EPF, sosco and tax|How to set if commission, bonus and etc are contributing to EPF, sosco and tax]] -(Ko/Azi/P)
#[[Cloud Payroll - How to limit certain Users only able to view certain groups of Employees?|How to limit certain Users only able to view certain groups of Employees?]] -(Art/Azi/P)


==Reports==
==Reports==
#[[Cloud Payroll - Reports : Where to print EA form and where to export the CP8D text file |Where to print EA form and where to export the CP8D text file ]] -(LS/P)
#[[Cloud Payroll - Reports : Where to print EA form and where to export the CP8D text file |Where to print EA form and where to export the CP8D text file ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to change the Name of Officer in EA form |How to change the Name of Officer in EA form ]] -(Che/LS/P)
#[[Cloud Payroll - Reports : How to change the Name of Officer in EA form |How to change the Name of Officer in EA form ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to design report to sort by employee name |How to design report to sort by employee name ]] -(Ais/LS/P)
#[[Cloud Payroll - Reports : How to design report to sort by employee name |How to design report to sort by employee name ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How can I copy my Payroll report from one company to another company |How can I copy my Payroll report from one company to another company ]] -(Azi/P)
#[[Cloud Payroll - Reports : How can I copy my Payroll report from one company to another company |How can I copy my Payroll report from one company to another company ]] -(Azi/P)
#[[Cloud Payroll - Reports : Can AutoCount Cloud Payroll print Borang E? |Can AutoCount Cloud Payroll print Borang E? ]] -(Azi/P)
#[[Cloud Payroll - Reports : Can AutoCount Cloud Payroll print Borang E? |Can AutoCount Cloud Payroll print Borang E? ]] -(Azi/P)
#[[Cloud Payroll - Reports : Where can I customize or design my Payroll Reports / Payslip? |Where can I customize or design my Payroll Reports / Payslip? ]] -(Azi/P)
#[[Cloud Payroll - Reports : Where can I customize or design my Payroll Reports / Payslip? |Where can I customize or design my Payroll Reports / Payslip? ]] -(Azi/P)
#[[Cloud Payroll - Reports : Can I insert watermark onto payslip | Can I insert watermark onto payslip ]] -(Azi/P)
#[[Cloud Payroll - Reports : How to show main department in payroll summary report? | How to show main department in payroll summary report? ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to hide employee name in payroll summary report? | How to hide employee name in payroll summary report? ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to preview comparison Payroll Report for this month vs last month? | How to preview comparison Payroll Report for this month vs last month? ]] -(Azi/P)
#[[Cloud Payroll - Reports : How to generate EA form for resigned employees? | How to generate EA form for resigned employees? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Reports : How to design subreport in payslip | How to design subreport in payslip ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to delete subreport? | How to delete subreport? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to include inactive staff in report? | How to include inactive staff in report? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to add company logo on payslip? | How to add company logo on payslip? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? |I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to delete unwanted user report format in Cloud Payroll |How to delete unwanted user report format in Cloud Payroll ]] -(Kon/Azi/P)
#[[Cloud Payroll - Reports : How to sort payroll summary report by branches? | How to sort payroll summary report by branches? ]] -(CO/Azi/P)
#[[Cloud Payroll - Payslip : How to design Payslip to show remark maintained during Payroll Process? |How to design Payslip to show remark maintained during Payroll Process? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Payslip : Where to put note in Payslip? |Where to put note in Payslip? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Claim Report : How to download claim attachment file in claim request report? |How to download claim attachment file in claim request report? ]] -(CO/Azi/P)
#[[Cloud Payroll - Claim Report : How to download main claim attachment file in claim request report? |How to download main claim attachment file in claim request report? ]] -(CO/Azi/P)
#[[Cloud Payroll -Leave Report : How to download leave attachment file in leave details report? |How to download leave attachment file in leave details report? ]] -(CO/Azi/P)
#[[Cloud Payroll -How to preview report filtered by selected fields and shows only non-zero amount? |How to preview report filtered by selected fields and shows only non-zero amount?]] -(Azi/P)
#[[Cloud Payroll -How to export report to pdf with display Chinese wording? | How to export report to pdf with display Chinese wording?]] -(Win/Azi/P)
#[[Cloud Payroll -To show duplicate apply reason in below leave report | To show duplicate apply reason in below leave report.]] -(Win/Azi/P)
#[[Cloud Payroll -How to show duplicate claim type in claim transaction listing report? | How to show duplicate claim type in claim transaction listing report?]] -(CO/Azi/P)
#[[Cloud Payroll -How to add alternating background colour row in report|How to add alternating background colour row in report ]] -(WK/Azi/P)
#[[Cloud Payroll -How to remove alternating colour lines in report| How to remove alternating colour lines in report]] -(WK/Azi/P)
#[[Cloud Payroll -How to preview payroll report by department only|How to preview payroll report by department only]] -(WK/Azi/P)


==Payroll==
==Loan==
#[[Cloud Payroll - Employee : HWhere to key in past employment entry |Where to key in past employment entry ]] -(Ais/LS/P)
#[[Cloud Payroll - Loan : How to create loan for employee? | How to create loan for employee? ]] -(CO/Azi/P)
#[[Cloud Payroll - Employee : Where to upload employee photo |Where to upload employee photo ]] -(LS/P)
#[[Cloud Payroll - Loan : How to cancel or delete cash repayment in Loan? | How to cancel or delete cash repayment in Loan? ]] -(CO/Azi/P)
#[[Cloud Payroll - Loan : How to suspend Loan? | How to suspend Loan? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Loan : How to resume suspended Loan? | How to resume suspended Loan? ]] -(Ais/Azi/P)


==Human Resource==
#[[Cloud Payroll - Leave : How to maintain Carry Forward Leave |How to maintain Carry Forward Leave ]] -(LS/P)


==Settings==
==Health==
#[[Cloud Payroll - How to set Default Payslip format |How to set Default Payslip format ]] -(JS/LS/P)
#[[Cloud Payroll - What is the function of Employee List button in Health Record Transaction? | What is the function of Employee List button in Health Record Transaction? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Where to maintain company logo? |Where to maintain company logo? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Where to see records for Health Declaration? | Where to see records for Health Declaration? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to delete unwanted user report format in Cloud Payroll |How to delete unwanted user report format in Cloud Payroll ]] -(Aim/LS/P)
#[[Cloud Payroll - How to set Daily Health Declaration? | How to set Daily Health Declaration?]] -(Ais/Azi/P)

#[[Media:Leave_Calculation_Methods.pdf|Leave Calculation Method]] -(P)

==Formula==
#[[Cloud Payroll - Payroll : How to set the exceeded Overtime hour transfer to allowance using fixed rate per hour? |How to set the exceeded Overtime hour transfer to allowance using fixed rate per hour?]] -(Ais/Azi/P)
#[[Cloud Payroll - How to set lateness formula in deduction? | How to set lateness formula in deduction?]] -(CO/Azi/P)
#[[Cloud Payroll - Formula: Use of IF ELSE on Allowance |Formula: Use of IF ELSE on Allowance]] -(CO/Azi/P)
#[[Cloud Payroll - Formula: How to set up formula for Baitulmal deduction? |Formula: How to set up formula for Baitulmal deduction?]] -(CO/Azi/P)
#[[Cloud Payroll - Formula: How to set lateness formula using IF ELSE function in deduction? |Formula: How to set lateness formula using IF ELSE function in deduction? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to make Overtime rate rounding to two decimal point? | How to make Overtime rate rounding to two decimal point?]] -(CO/Azi/P)

==API Maintenance==
#[[Cloud Payroll - Subscription : Where to set up API Maintenance for AutoCount Accounting and Migration Tool? |Where to set up API Maintenance for AutoCount Accounting and Migration Tool?]] -(CO/Azi/P)
#[[Cloud Payroll - How to create API key for Open API in AutoCount Cloud Payroll |How to create API key for Open API in AutoCount Cloud Payroll]] -(Win/Azi/P)
#[[Cloud Payroll - How to Use AutoCount Cloud Payroll Open API? |How to Use AutoCount Cloud Payroll Open API?]] -(Win/Azi/P)


==Others==
==Others==
#[[Cloud Payroll - How to reset Cloud Payroll password |How to reset Cloud Payroll password ]] -(Aimi/LS/P)
#[[Cloud Payroll - How to reset Cloud Payroll password |How to reset Cloud Payroll password ]] -(Azi/P)
#[[Cloud Payroll - How to change profile name | How to change profile name ]] -(Ais/Azi/P)
#[[Cloud Payroll - What is the function of Feedback in AC Cloud Payroll Phone Application? | What is the function of Feedback in AC Cloud Payroll Phone Application? ]] -(Ais/Azi/P)
#[[Cloud Payroll - AutoCount Cloud Payroll- Listing of supported Bank Payment Files | AutoCount Cloud Payroll- Listing of supported Bank Payment Files ]] -(CO & Winnie/P)
#[[Cloud Payroll - How the system will include Absent & Unpaid Leave in payroll process | How the system will include Absent & Unpaid Leave in payroll process]] -(Winnie/P)
#[[Cloud Payroll - What is the difference between SOCSO Category 1 and Category 2 | What is the difference between SOCSO Category 1 and Category 2]] -(WK/Azi/P)
#[[Cloud Payroll - How to set 7.5 working hours in AC Cloud Payroll? | How to set 7.5 working hours in AC Cloud Payroll? ]] -(CO)

==Migration==
#[[Cloud Payroll - User Guide for Payroll Posting to Cloud Accounting |User Guide for Payroll Posting to Cloud Accounting]] -(Win/Azi/P)
#[[Cloud Payroll - Payroll Posting Plug-In (to OnPremise Accounting) |Payroll Posting Plug-In (to OnPremise Accounting) ]] -(Jes/Azi/P)



{{NavigateForUser}}
{{NavigateForUser}}

Latest revision as of 06:23, 22 April 2024

Subscription Portal

  1. What is Self Care Payment Method -(JS/LS/P)
  2. How to delete a Company file in AutoCount Cloud Payroll ? -(CO/Azi/P)
  3. Where to get the invoice when login payroll.autocountcloud.com? -(Azi/P)
  4. Why is my company appeared in Subscription listing, but not in Company listing? -(Azi/P)
  5. How to change subscription package? -(CO/Azi/P)
  6. How to change subscription name? -(CO/Azi/P)
  7. How to delete subscription? -(CO/Azi/P)
  8. How to pay invoice at subscription portal? -(CO/Azi/P)
  9. Where to maintain Payer Info during make payment? -(CO/Azi/P)
  10. How to pay invoice by select prefer payment type? -(CO/Azi/P)
  11. How to make payment by select corporate bank account? -(CO/Azi/P)
  12. How to create subscription in new subscription portal? -(CO/Azi/P)
  13. How to create company in new subscription portal? -(CO/Azi/P)
  14. Where to add billing party at AC Payroll webpage? -(CO/Azi/P)
  15. Where can I add billing party at subscription portal? -(CO/Azi/P)
  16. How to set up auto payment in Auto Count Portal? -(CO/Azi/P)
  17. How to Purchase a New Plan / Create New Subscription? -(Win/Azi/P)
  18. How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan? -(Win/Azi/P)
  19. How New Billing Affect Existing Yearly Package User? -(Win/Azi/P)
  20. How Existing Yearly Package User Make Payment If Subscription Expired? -(Win/Azi/P)
  21. Can I Purchase the New Plan Within Free Trial Period? -(Win/Azi/P)
  22. Can I Change Billing Day? -(Win/Azi/P)
  23. Can I amend (upgrade or downgrade) the payroll, e-Leave & e-Claim, e-Attendance headcounts? -(Win/Azi/P)
  24. How to generate a proforma invoice -(WK/Azi/P)
  25. How to void proforma invoice -(WK/Azi/P)
  26. How to move subscription to another email address (subscriber)? -(Azi/P)
  27. How to move a company to another subscription? -(Azi/P)
  28. How to generate a proforma invoice (for renewal Subscription)? -(WK/Azi/P)

Dashboard / Employee Self Service / My Calendar

  1. Can I set reminder/ to do list in my calendar? -(CO/Azi/P)
  2. Preview other employees on leave at My Calendar -(CO/Azi/P)
  3. How to send announcement to employee? -(Ais/Azi/P)
  4. How to set To-Do List at Dashboard? -(CO/Azi/P)
  5. How to let employee download EA form by their own? -(CO/Azi/P)
  6. Profile : How to change profile user name? -(CO/Azi/P)

Payroll

  1. How to set all employees contribute to HRDF? -(Ais/Azi/P)
  2. What is the purpose of Employment History in Employee Maintenance? -(Ais/Azi/P)
  3. Where to download LHDN Audit Files? -(CO/Azi/P)
  4. Where to key in past employment entry -(Ais/Az/P)
  5. Where to upload employee photo - (Ais/Az/P)
  6. How to edit EPF, SOCSO, EIS & Tax Amount -(Azi/P)
  7. Can the company pay salary to multiple bank accounts of an employee? -(Azi/P)
  8. What is the function of reset button? -(CO/Azi/P)
  9. What is the function of Save & Recalculate All? -(CO/Azi/P)
  10. How to create payroll process? -(CO/Azi/P)
  11. What is the difference between Previous Employment Entry and Year To Date Payroll Transaction? -(Ais/Azi/P)
  12. How to change period in Adhoc Payroll Items? -(CO/Azi/P)
  13. How to invite employee and how can an employee access cloud payroll? -(Azi/P)
  14. My employee has high salary, why Process Payroll shows zero PCB amount? -(Ais/Azi/P)
  15. Where to key in PCB & CP38 receipt details? -(Ais/Azi/P)
  16. I have few payroll processors this month, how to generate bank payment file separately, for example payroll and bonus? -(Ais/Azi/P)
  17. How to change EPF rate for employee? -(CO/Azi/P)
  18. Where to put individual remark for employee in payroll process? -(Ais/Azi/P)
  19. How to set number of tax deductible child and deductible child relief point? -(CO/Azi/P)
  20. How to set employee resign date? -(Azi/P)
  21. How does the system calculate prorate salary for those employees who join in middle of the month? -(CO/P)
  22. Where to click reset button in payroll process 2.0? -(CO/Azi/P)
  23. Where to download the SOCSO + EIS text file in AC Cloud Payroll? -(CO/Azi/P)
  24. How to set monthly recurring allowances? -(WK/Azi/P)
  25. How to set default overtime formula for an employee? -(Ko/Azi/P)
  26. How to set payment of salary twice a month? -(Ko/Azi/P)
  27. How to add the statutory info for the employee - (Ko/Azi/P)
  28. How to send payslip via AC Payroll App / Email - (WK/Azi/P)
  29. Where to assign Calendar for employees/yourself? - (Art/Azi/P)
  30. How to set Working Permit Expiry/Contract Expiry for non-permanent Workers? - (Art/Azi/P)
  31. How to set if an employee is contributing to HRDF ? - (Ko/Azi/P)
  32. How to set EPF SOCSO EIS Borne by employer - (WK/Azi/P)
  33. How to add attachment for employee? - (Kon/Azi/P)

Benefits in Kind

  1. What is Benefit in Kind (BIK)?
  2. How to determine the Value of BIK?
  3. Example provided – for Motorcar
  4. Additional Info for Prescribed Value Method
  5. What is the Tax Exemption on BIK Received by an Employee?
  6. APPENDIX 1 - PRESCRIBED AVERAGE LIFE SPAN OF VARIOUS ASSETS PROVIDED BY EMPLOYERS TO EMPLOYEE
  7. APPENDIX 2 - (a) The Prescribed Value of Motorcar and Its Related Benefits
  8. APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances
  9. APPENDIX 2 - (c) Prescribed Value of Other Benefits
  10. Where to set BIK (Benefit-In-Kind)? -(Art/Azi/P)

Leave / e-Leave

  1. How to enable E-leave module? -(Ais/Azi/P)
  2. How to maintain Carry Forward Leave using Excel template -(Azi/P)
  3. How to maintain Carry Forward Leave without using Excel template -(CO/Azi/P)
  4. How to check leave approval STATUS by subscriber? -(CO/Azi/P)
  5. How can employee user cancel leave application? -(Ais/Azi/P)
  6. How to deduct leave using leave entry (New UI)? -(CO/Azi/P)
  7. How to add leave credit (New UI)? -(CO/Azi/P)
  8. What is the meaning of Append Employee's Entitled Leave in Leave Entry page? -(Ais/Azi/P)
  9. What is the meaning of icon next to Select Employee at Leave Entry? -(CO/Azi/P)
  10. How to apply leave using ESS? -(CO/Azi/P)
  11. How to apply leave using mobile apps - AC Payroll? -(CO/Azi/P)
  12. What is the purpose of Gender in Leave Type Maintenance? -(CO/Azi/P)
  13. What is the function of CF column at Leave Cutoff in Leave Closing? -(Azi/P)
  14. What is the function of Encashment column at leave cutoff in Year End Process? -(Azi/P)
  15. How to set leave entitlement? -(Azi/P)
  16. How to make it compulsory to submit attachment for leave application? -(CO/Azi/P)
  17. Can an admin user help to confirm leave on behalf of Approver? -(Ais/Azi/P)
  18. How to cancel leave application by payroll user? -(CO/Azi/P)
  19. How to cancel leave application by employee? -(CO/Azi/P)
  20. Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? -(Azi/P)
  21. How to change the leave entitlement for Maternity Leave from 60 days to 98 days in Auto Count Cloud Payroll? -(CO/Azi/P)
  22. How to create new leave type- Paternity Leave in Auto Count Cloud Payroll? -(CO/Azi/P)
  23. How to create/change the leave entitlement for Paternity Leave in Auto Count Cloud Payroll? -(CO/Azi/P)
  24. How to disallow leave application when leave balance is zero -(Azi/P)
  25. How to change unpaid leave daily rate formula? -(Win/Azi/P)
  26. How to remove the parent leave setting for hospitalization leave? -(Win/Azi/P)
  27. How to submit attachment by employees after the leave has been approved? -(CO/Azi/P)
  28. How to upload attachment when using leave entry to add leave? -(CO/Azi/P)
  29. How to use advance notice days function in leave type? -(CO/Azi/P)
  30. What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page? -(CO/Azi/P)
  31. How to enable leave request on public holidays or rest days -(WK/Azi/P)
  32. How to deduct leave without key in the date -(Ko/Azi/P)
  33. How to Recalculate Leave -(Art/Azi/P)
  34. What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’? -(WK/Azi/P)

Claim / e-Claim

  1. How to enable E-claim module? -(Ais/Azi/P)
  2. How to change the e-Claim type without change the Default settings? -(Azi/P)
  3. How to check claim approval STATUS by subscriber? -(Ko/Azi/P)
  4. What is the meaning of Limited in Claim Type Maintenance? -(CO/Azi/P)
  5. How to set default Payroll Type for eClaim? -(Ais/Azi/P)
  6. What is the function of Claim Cutoff page in Year End Process -(Azi/P)
  7. How to submit claim using ESS? -(CO/Azi/P)
  8. How to submit claim using mobile apps- AC Payroll (e-Claim)? -(CO/Azi/P)
  9. What is the 'small blue man' icon meaning in pending request at moble apps-AC Payroll? -(CO/Azi/P)
  10. How to set formula in claim type example for mileage? -(Ais/Azi/P)
  11. How can a Payroll User reject/cancel approved e-Claim? -(CO/Azi/P)
  12. How to set claim entitlement -(Ko/Azi/P)
  13. Why can’t edit the Claim Limit in Entitlement Group? -(Art/Azi/P)

Time Attendance

  1. How to enable Time Attendance module? -(Ais/Azi/P)
  2. Where to check if employee is clocking by using method Geolocation, Bluetooth or Wifi? -(Ais/Azi/P)
  3. How to auto calculate daily rate worker’s salary with USING time attendance excel import? -(CO/Azi/P)
  4. How to submit Overtime Request (Time Attendance) using mobile apps- AC Payroll? -(CO/Azi/P)
  5. How to submit schedule request using mobile apps ? -(CO/Azi/P)
  6. How to submit schedule request using ESS? -(CO/Azi/P)
  7. How to change assigned shift schedule? -(Ais/Azi/P)
  8. How to create shift maintenance? -(CO/Azi/P)
  9. How to create rule maintenance? -(CO/Azi/P)
  10. How to set shift schedule? -(CO/Azi/P)
  11. How to get WiFi SSID and BSSID using PC or Laptop for rule maintenance setting? -(CO/Azi/P)
  12. How to get WiFi SSID and BSSID using AC Payroll app for rule maintenance setting? -(CO/Azi/P)
  13. How to clock in using mobile apps- AC Payroll? -(CO/Azi/P)
  14. How to change clock in/out method in AC Payroll apps? -(CO/Azi/P)
  15. How to set up face recognition feature for clock in? -(CO/Azi/P)
  16. How to change past date shift schedule? -(Ais/Azi/P)
  17. How to set default rule? -(Ais/Azi/P)
  18. How to set-up Bluetooth clocking method? -(CO/Azi/P)
  19. How to submit overtime request using ESS? -(CO/Azi/P)
  20. Review Shift Maintenance & Calendar Setting -(Win/Azi/P)
  21. How to use the early out/lateness setting in rule maintenance? -(CO/Azi/P)
  22. What is the function of min/max acceptable OT hour per day in rule maintenance? -(CO/Azi/P)
  23. How to import time attendance using excel file? -(Ko/Azi/P)
  24. How to use the overtime rounding setting in rule maintenance -(CO/Azi/P)
  25. How to use the exclude OT Calculation function in rule maintenance? -(CO/Azi/P)
  26. How to view clock in / clock out location? -(WK/Azi/P)
  27. How to check the note for the employee clock in -(Ko/Azi/P)
  28. How to update facial recognition pictures. -(WK/Azi/P)
  29. How to set rest day count as overtime for rest day without assign shift schedule? -(CO/Azi/P)
  30. How to amend previous attendance clock in/out time? -(Ko/Azi/P)

Administration (User Setting / Access Right)

  1. Where to check user maintenance at new url? -(Ais/Azi/P)
  2. How can I remove the created user from User Maintenance -(Ais/Azi/P)
  3. How to invite PAYROLL USER ? -(Ais/Azi/P)
  4. How to check company audit trail? -(Ais/Azi/P)
  5. How to change User Type setting? -(Ais/Azi/P)
  6. Where to get invoice and excel details in AC Cloud Payroll website? -(CO/Azi/P)

Tools

  1. How to add additional Public Holiday that is not provided by system in the calendar setting. -(Ais/Azi/P)
  2. How to set a new calendar year? -(Ais/Azi/P)
  3. How to share a document to employees? -(Ais/Azi/P)
  4. How to set Default Payslip format -(Azi/P)
  5. Where to maintain company logo? -(Ais/Azi/P)
  6. Leave Calculation Method -(P)
  7. How to create new EPF rate? -(CO/Azi/P)
  8. How to set Approval Setting by Organization Chart? -(CO/Azi/P)
  9. How to set half day rest day on Saturday? -(CO/Azi/P)
  10. How to set rest day on alternate Saturdays? -(CO/Azi/P)
  11. Approval by Organization Chart: How to change employee approver? -(CO/Azi/P)
  12. How to set Approval by Department? -(CO/Azi/P)
  13. Differences between Flat Approval and Sequential Approval -(CO/Azi/P)
  14. Differences between Approval by Department and Approval by Hierarchy -(CO/Azi/P)
  15. How to auto calculate daily rate worker’s salary WITHOUT USING time attendance excel import? -(CO/Azi/P)
  16. Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll? -(Ais/Azi/P)
  17. What is the purpose of EA Assistant in Year End Process? -(CO/Azi/P)
  18. How to do Year End Process? -(Azi/P)
  19. How to set HRDF contribution rate? -(Azi/P)
  20. What is the function of commit button in Year End Process? -(CO/Azi/P)
  21. How to change employee code format? -(Azi/P)
  22. How to upload employee information using Excel import? -(CO/Azi/P)
  23. How to upload Year-to-Date payroll transaction? -(CO/Azi/P)
  24. What is the use of Overtime Request Setting in company profile? -(CO/Azi/P)
  25. Where to setup unpaid leave daily rate calculation? -(CO/Azi/P)
  26. Where to setup paid leave daily rate calculation? -(CO/Azi/P)
  27. What is the function of Leave Closing and Claim Closing? -(CO/Azi/P)
  28. How to change leave roundups? -(WK/Azi/P)
  29. How to create a project -(WK/Azi/P)
  30. How to assign a project to employee -(WK/Azi/P)
  31. What is Levy and How to setup a new type -(WK/Azi/P)
  32. How to manage notification settings -(WK/Azi/P)
  33. How to pro-rate allowance -(WK/Azi/P)
  34. Request overtime logic flow (Company Profile) -(WK/Azi/P)
  35. How to change user’s access rights -(Ko/Azi/P)
  36. How to set if commission, bonus and etc are contributing to EPF, sosco and tax -(Ko/Azi/P)
  37. How to limit certain Users only able to view certain groups of Employees? -(Art/Azi/P)

Reports

  1. Where to print EA form and where to export the CP8D text file -(CO/Azi/P)
  2. How to change the Name of Officer in EA form -(Ais/Azi/P)
  3. How to design report to sort by employee name -(Ais/Azi/P)
  4. How can I copy my Payroll report from one company to another company -(Azi/P)
  5. Can AutoCount Cloud Payroll print Borang E? -(Azi/P)
  6. Where can I customize or design my Payroll Reports / Payslip? -(Azi/P)
  7. Can I insert watermark onto payslip -(Azi/P)
  8. How to show main department in payroll summary report? -(CO/Azi/P)
  9. How to hide employee name in payroll summary report? -(CO/Azi/P)
  10. How to preview comparison Payroll Report for this month vs last month? -(Azi/P)
  11. How to generate EA form for resigned employees? -(Ko/Azi/P)
  12. How to design subreport in payslip -(Ais/Azi/P)
  13. How to delete subreport? -(Ais/Azi/P)
  14. How to include inactive staff in report? -(Ais/Azi/P)
  15. How to add company logo on payslip? -(Ais/Azi/P)
  16. I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? -(Ais/Azi/P)
  17. How to delete unwanted user report format in Cloud Payroll -(Kon/Azi/P)
  18. How to sort payroll summary report by branches? -(CO/Azi/P)
  19. How to design Payslip to show remark maintained during Payroll Process? -(Ais/Azi/P)
  20. Where to put note in Payslip? -(Ais/Azi/P)
  21. How to download claim attachment file in claim request report? -(CO/Azi/P)
  22. How to download main claim attachment file in claim request report? -(CO/Azi/P)
  23. How to download leave attachment file in leave details report? -(CO/Azi/P)
  24. How to preview report filtered by selected fields and shows only non-zero amount? -(Azi/P)
  25. How to export report to pdf with display Chinese wording? -(Win/Azi/P)
  26. To show duplicate apply reason in below leave report. -(Win/Azi/P)
  27. How to show duplicate claim type in claim transaction listing report? -(CO/Azi/P)
  28. How to add alternating background colour row in report -(WK/Azi/P)
  29. How to remove alternating colour lines in report -(WK/Azi/P)
  30. How to preview payroll report by department only -(WK/Azi/P)

Loan

  1. How to create loan for employee? -(CO/Azi/P)
  2. How to cancel or delete cash repayment in Loan? -(CO/Azi/P)
  3. How to suspend Loan? -(Ais/Azi/P)
  4. How to resume suspended Loan? -(Ais/Azi/P)


Health

  1. What is the function of Employee List button in Health Record Transaction? -(Ais/Azi/P)
  2. Where to see records for Health Declaration? -(Ais/Azi/P)
  3. How to set Daily Health Declaration? -(Ais/Azi/P)


Formula

  1. How to set the exceeded Overtime hour transfer to allowance using fixed rate per hour? -(Ais/Azi/P)
  2. How to set lateness formula in deduction? -(CO/Azi/P)
  3. Formula: Use of IF ELSE on Allowance -(CO/Azi/P)
  4. Formula: How to set up formula for Baitulmal deduction? -(CO/Azi/P)
  5. Formula: How to set lateness formula using IF ELSE function in deduction? -(Ais/Azi/P)
  6. How to make Overtime rate rounding to two decimal point? -(CO/Azi/P)

API Maintenance

  1. Where to set up API Maintenance for AutoCount Accounting and Migration Tool? -(CO/Azi/P)
  2. How to create API key for Open API in AutoCount Cloud Payroll -(Win/Azi/P)
  3. How to Use AutoCount Cloud Payroll Open API? -(Win/Azi/P)

Others

  1. How to reset Cloud Payroll password -(Azi/P)
  2. How to change profile name -(Ais/Azi/P)
  3. What is the function of Feedback in AC Cloud Payroll Phone Application? -(Ais/Azi/P)
  4. AutoCount Cloud Payroll- Listing of supported Bank Payment Files -(CO & Winnie/P)
  5. How the system will include Absent & Unpaid Leave in payroll process -(Winnie/P)
  6. What is the difference between SOCSO Category 1 and Category 2 -(WK/Azi/P)
  7. How to set 7.5 working hours in AC Cloud Payroll? -(CO)

Migration

  1. User Guide for Payroll Posting to Cloud Accounting -(Win/Azi/P)
  2. Payroll Posting Plug-In (to OnPremise Accounting) -(Jes/Azi/P)



Go to menu

AutoCount Accounting 2.0 & 2.1


AutoCount Accounting 1.8 / 1.9
AutoCount Payroll
AutoCount POS


AutoCount On The Go
AutoCount Accounting Plug-In Documentations

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