Category:AutoCount Cloud Payroll: FAQ Application: Difference between revisions
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==New Function==
#[[Auto Count HRMS - User Guide for Updating Billing Party Information for e-Invoice ]] -(CO)
#[[Auto Count HRMS - User Guide for Increment ]] -(CO)
==Subscription Portal==
#[[Cloud Payroll - Subscription : What is Self Care Payment Method |What is Self Care Payment Method ]] -(JS/LS/P)
#[[Cloud Payroll - Subscription : How to delete a Company file in AutoCount Cloud Payroll ? |How to delete a Company file in AutoCount Cloud Payroll ? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where to get the invoice when you login payroll.autocountcloud.com? |Where to get the invoice when
#[[Cloud Payroll - Subscription : Why is my company appeared in Subscription listing, but not in Company listing? |Why is my company appeared in Subscription listing, but not in Company listing? ]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription package? |How to change subscription package? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription name? |How to change subscription name? ]] -(
#[[Cloud Payroll - Subscription : How to delete subscription? |How to delete subscription? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to pay invoice at subscription portal? |How to pay invoice at subscription portal?]] -(CO/Azi/P)
Line 25 ⟶ 29:
#[[Cloud Payroll - Subscription : How to generate a proforma invoice | How to generate a proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to void proforma invoice | How to void proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to move subscription to another email address (subscriber)? | How to move subscription to another email address (subscriber)?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to move a company to another subscription? | How to move a company to another subscription?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to generate a proforma invoice (for renewal Subscription)? | How to generate a proforma invoice (for renewal Subscription)?]] -(WK/Azi/P)
==Dashboard / Employee Self Service / My Calendar==
Line 60 ⟶ 67:
#[[Cloud Payroll - How to set monthly recurring allowances? |How to set monthly recurring allowances? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to set default overtime formula for an employee? |How to set default overtime formula for an employee? ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set payment of salary twice a month? |How to set payment of salary twice a month? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Employee : How to add the statutory info for the employee |How to add the statutory info for the employee ]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to send payslip via AC Payroll App / Email |How to send payslip via AC Payroll App / Email ]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: Where to assign Calendar for employees/yourself?|Where to assign Calendar for employees/yourself?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?|How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set if an employee is contributing to HRDF ?|How to set if an employee is contributing to HRDF ?]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to set EPF SOCSO EIS Borne by employer|How to set EPF SOCSO EIS Borne by employer]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: How to add attachment for employee?|How to add attachment for employee?]] - (Kon/Azi/P)
==Benefits in Kind==
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#[[Cloud Payroll - BIK : APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances | APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances ]]
#[[Cloud Payroll - BIK : APPENDIX 2 - (c) Prescribed Value of Other Benefits | APPENDIX 2 - (c) Prescribed Value of Other Benefits]]
#[[Cloud Payroll - BIK : Where to set BIK (Benefit-In-Kind)? |Where to set BIK (Benefit-In-Kind)?]] -(Art/Azi/P)
==Leave / e-Leave==
Line 88 ⟶ 103:
#[[Cloud Payroll - What is the function of CF column at Leave Cutoff in Leave Closing? | What is the function of CF column at Leave Cutoff in Leave Closing?]] -(Azi/P)
#[[Cloud Payroll - What is the function of Encashment column at leave cutoff in Year End Process? | What is the function of Encashment column at leave cutoff in Year End Process?]] -(Azi/P)
#[[Cloud Payroll - How to set leave entitlement? | How to set leave entitlement?]] -(
#[[Cloud Payroll - How to make it compulsory to submit attachment for leave application? | How to make it compulsory to submit attachment for leave application?]] -(CO/Azi/P)
#[[Cloud Payroll - Can an admin user help to confirm leave on behalf of Approver? | Can an admin user help to confirm leave on behalf of Approver?]] -(Ais/Azi/P)
Line 104 ⟶ 119:
#[[Cloud Payroll - How to use advance notice days function in leave type?| How to use advance notice days function in leave type?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?| What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?]] -(CO/Azi/P)
#[[Cloud Payroll - How to enable leave request on public holidays or rest days | How to enable leave request on public holidays or rest days ]] -(WK/Azi/P)
#[[Cloud Payroll - How to deduct leave without key in the date| How to deduct leave without key in the date]] -(Ko/Azi/P)
#[[Cloud Payroll - How to Recalculate Leave| How to Recalculate Leave]] -(Art/Azi/P)
#[[Cloud Payroll - What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?| What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?]] -(WK/Azi/P)
==Claim / e-Claim==
#[[Cloud Payroll - Subscription : How to enable E-claim module? |How to enable E-claim module? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Claim : How to change the e-Claim type without change the Default settings? |How to change the e-Claim type without change the Default settings? ]] -(Azi/P)
#[[Cloud Payroll - Claim : How to check claim approval STATUS by subscriber? | How to check claim approval STATUS by subscriber? ]] -(
#[[Cloud Payroll - What is the meaning of Limited in Claim Type Maintenance? | What is the meaning of Limited in Claim Type Maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set default Payroll Type for eClaim? | How to set default Payroll Type for eClaim?]] -(Ais/Azi/P)
Line 117 ⟶ 136:
#[[Cloud Payroll - How to set formula in claim type example for mileage? | How to set formula in claim type example for mileage? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How can a Payroll User reject/cancel approved e-Claim? | How can a Payroll User reject/cancel approved e-Claim? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to set claim entitlement?| How to set claim entitlement]] -(Ko/Azi/P)
#[[Cloud Payroll - Why can’t edit the Claim Limit in Entitlement Group? |Why can’t edit the Claim Limit in Entitlement Group? ]] -(Art/Azi/P)
==Time Attendance==
Line 142 ⟶ 163:
#[[Cloud Payroll - What is the function of min/max acceptable OT hour per day in rule maintenance? |What is the function of min/max acceptable OT hour per day in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to import time attendance using excel file? |How to import time attendance using excel file?]] -(Ko/Azi/P)
#[[Cloud Payroll - How to use the overtime rounding setting in rule maintenance |How to use the overtime rounding setting in rule maintenance]] -(CO/Azi/P)
#[[Cloud Payroll - How to use the exclude OT Calculation function in rule maintenance? |How to use the exclude OT Calculation function in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to view clock in / clock out location? |How to view clock in / clock out location?]] -(WK/Azi/P)
#[[Cloud Payroll - How to check the note for the employee clock in |How to check the note for the employee clock in]] -(Ko/Azi/P)
#[[Cloud Payroll - How to update facial recognition pictures. |How to update facial recognition pictures.]] -(WK/Azi/P)
#[[Cloud Payroll - How to amend previous attendance clock in/out time?|How to amend previous attendance clock in/out time?]] -(Ko/Azi/P)
==Administration (User Setting / Access Right)==
Line 181 ⟶ 208:
#[[Cloud Payroll - How to change leave roundups? | How to change leave roundups? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to create a project | How to create a project ]] -(WK/Azi/P)
#[[Cloud Payroll - How to assign a project to employee | How to assign a project to employee ]] -(WK/Azi/P)
#[[Cloud Payroll - What is Levy and How to setup a new type | What is Levy and How to setup a new type ]] -(WK/Azi/P)
#[[Cloud Payroll - How to manage notification settings | How to manage notification settings ]] -(WK/Azi/P)
#[[Cloud Payroll - How to pro-rate allowance | How to pro-rate allowance ]] -(WK/Azi/P)
#[[Cloud Payroll - Request overtime logic flow (Company Profile) | Request overtime logic flow (Company Profile) ]] -(WK/Azi/P)
#[[Cloud Payroll - How to change user’s access rights | How to change user’s access rights ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set if commission, bonus and etc are contributing to EPF, sosco and tax|How to set if commission, bonus and etc are contributing to EPF, sosco and tax]] -(Ko/Azi/P)
#[[Cloud Payroll - How to limit certain Users only able to view certain groups of Employees?|How to limit certain Users only able to view certain groups of Employees?]] -(Art/Azi/P)
==Reports==
Line 193 ⟶ 228:
#[[Cloud Payroll - Reports : How to hide employee name in payroll summary report? | How to hide employee name in payroll summary report? ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to preview comparison Payroll Report for this month vs last month? | How to preview comparison Payroll Report for this month vs last month? ]] -(Azi/P)
#[[Cloud Payroll - Reports : How to generate EA form for resigned employees? | How to generate EA form for resigned employees? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Reports : How to design subreport in payslip | How to design subreport in payslip ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to delete subreport? | How to delete subreport? ]] -(Ais/Azi/P)
Line 199 ⟶ 234:
#[[Cloud Payroll - Reports : How to add company logo on payslip? | How to add company logo on payslip? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? |I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to delete unwanted user report format in Cloud Payroll |How to delete unwanted user report format in Cloud Payroll ]] -(
#[[Cloud Payroll - Reports : How to sort payroll summary report by branches? | How to sort payroll summary report by branches? ]] -(CO/Azi/P)
#[[Cloud Payroll - Payslip : How to design Payslip to show remark maintained during Payroll Process? |How to design Payslip to show remark maintained during Payroll Process? ]] -(Ais/Azi/P)
Line 209 ⟶ 244:
#[[Cloud Payroll -How to export report to pdf with display Chinese wording? | How to export report to pdf with display Chinese wording?]] -(Win/Azi/P)
#[[Cloud Payroll -To show duplicate apply reason in below leave report | To show duplicate apply reason in below leave report.]] -(Win/Azi/P)
#[[Cloud Payroll -How to show duplicate claim type in claim transaction listing report? | How to show duplicate claim type in claim transaction listing report?]] -(CO/Azi/P)
#[[Cloud Payroll -How to add alternating background colour row in report|How to add alternating background colour row in report ]] -(WK/Azi/P)
#[[Cloud Payroll -How to remove alternating colour lines in report| How to remove alternating colour lines in report]] -(WK/Azi/P)
#[[Cloud Payroll -How to preview payroll report by department only|How to preview payroll report by department only]] -(WK/Azi/P)
==Loan==
Line 240 ⟶ 279:
#[[Cloud Payroll - How to change profile name | How to change profile name ]] -(Ais/Azi/P)
#[[Cloud Payroll - What is the function of Feedback in AC Cloud Payroll Phone Application? | What is the function of Feedback in AC Cloud Payroll Phone Application? ]] -(Ais/Azi/P)
#[[
#[[Cloud Payroll - How the system will include Absent & Unpaid Leave in payroll process | How the system will include Absent & Unpaid Leave in payroll process]] -(Winnie/P)
#[[Cloud Payroll - What is the difference between SOCSO Category 1 and Category 2 | What is the difference between SOCSO Category 1 and Category 2]] -(WK/Azi/P)
#[[Cloud Payroll - How to set 7.5 working hours in AC Cloud Payroll? | How to set 7.5 working hours in AC Cloud Payroll? ]] -(CO)
#[[AutoCount HRMS - Extension of Invalidity Scheme Coverage to Foreign Workers | Extension of Invalidity Scheme Coverage to Foreign Workers]] -(CO)
==Migration==
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Latest revision as of 03:38, 21 August 2024
New Function
- Auto Count HRMS - User Guide for Updating Billing Party Information for e-Invoice -(CO)
- Auto Count HRMS - User Guide for Increment -(CO)
Subscription Portal
- What is Self Care Payment Method -(JS/LS/P)
- How to delete a Company file in AutoCount Cloud Payroll ? -(CO/Azi/P)
- Where to get the invoice when login payroll.autocountcloud.com? -(Azi/P)
- Why is my company appeared in Subscription listing, but not in Company listing? -(Azi/P)
- How to change subscription package? -(CO/Azi/P)
- How to change subscription name? -(CO/Azi/P)
- How to delete subscription? -(CO/Azi/P)
- How to pay invoice at subscription portal? -(CO/Azi/P)
- Where to maintain Payer Info during make payment? -(CO/Azi/P)
- How to pay invoice by select prefer payment type? -(CO/Azi/P)
- How to make payment by select corporate bank account? -(CO/Azi/P)
- How to create subscription in new subscription portal? -(CO/Azi/P)
- How to create company in new subscription portal? -(CO/Azi/P)
- Where to add billing party at AC Payroll webpage? -(CO/Azi/P)
- Where can I add billing party at subscription portal? -(CO/Azi/P)
- How to set up auto payment in Auto Count Portal? -(CO/Azi/P)
- How to Purchase a New Plan / Create New Subscription? -(Win/Azi/P)
- How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan? -(Win/Azi/P)
- How New Billing Affect Existing Yearly Package User? -(Win/Azi/P)
- How Existing Yearly Package User Make Payment If Subscription Expired? -(Win/Azi/P)
- Can I Purchase the New Plan Within Free Trial Period? -(Win/Azi/P)
- Can I Change Billing Day? -(Win/Azi/P)
- Can I amend (upgrade or downgrade) the payroll, e-Leave & e-Claim, e-Attendance headcounts? -(Win/Azi/P)
- How to generate a proforma invoice -(WK/Azi/P)
- How to void proforma invoice -(WK/Azi/P)
- How to move subscription to another email address (subscriber)? -(Azi/P)
- How to move a company to another subscription? -(Azi/P)
- How to generate a proforma invoice (for renewal Subscription)? -(WK/Azi/P)
Dashboard / Employee Self Service / My Calendar
- Can I set reminder/ to do list in my calendar? -(CO/Azi/P)
- Preview other employees on leave at My Calendar -(CO/Azi/P)
- How to send announcement to employee? -(Ais/Azi/P)
- How to set To-Do List at Dashboard? -(CO/Azi/P)
- How to let employee download EA form by their own? -(CO/Azi/P)
- Profile : How to change profile user name? -(CO/Azi/P)
Payroll
- How to set all employees contribute to HRDF? -(Ais/Azi/P)
- What is the purpose of Employment History in Employee Maintenance? -(Ais/Azi/P)
- Where to download LHDN Audit Files? -(CO/Azi/P)
- Where to key in past employment entry -(Ais/Az/P)
- Where to upload employee photo - (Ais/Az/P)
- How to edit EPF, SOCSO, EIS & Tax Amount -(Azi/P)
- Can the company pay salary to multiple bank accounts of an employee? -(Azi/P)
- What is the function of reset button? -(CO/Azi/P)
- What is the function of Save & Recalculate All? -(CO/Azi/P)
- How to create payroll process? -(CO/Azi/P)
- What is the difference between Previous Employment Entry and Year To Date Payroll Transaction? -(Ais/Azi/P)
- How to change period in Adhoc Payroll Items? -(CO/Azi/P)
- How to invite employee and how can an employee access cloud payroll? -(Azi/P)
- My employee has high salary, why Process Payroll shows zero PCB amount? -(Ais/Azi/P)
- Where to key in PCB & CP38 receipt details? -(Ais/Azi/P)
- I have few payroll processors this month, how to generate bank payment file separately, for example payroll and bonus? -(Ais/Azi/P)
- How to change EPF rate for employee? -(CO/Azi/P)
- Where to put individual remark for employee in payroll process? -(Ais/Azi/P)
- How to set number of tax deductible child and deductible child relief point? -(CO/Azi/P)
- How to set employee resign date? -(Azi/P)
- How does the system calculate prorate salary for those employees who join in middle of the month? -(CO/P)
- Where to click reset button in payroll process 2.0? -(CO/Azi/P)
- Where to download the SOCSO + EIS text file in AC Cloud Payroll? -(CO/Azi/P)
- How to set monthly recurring allowances? -(WK/Azi/P)
- How to set default overtime formula for an employee? -(Ko/Azi/P)
- How to set payment of salary twice a month? -(Ko/Azi/P)
- How to add the statutory info for the employee - (Ko/Azi/P)
- How to send payslip via AC Payroll App / Email - (WK/Azi/P)
- Where to assign Calendar for employees/yourself? - (Art/Azi/P)
- How to set Working Permit Expiry/Contract Expiry for non-permanent Workers? - (Art/Azi/P)
- How to set if an employee is contributing to HRDF ? - (Ko/Azi/P)
- How to set EPF SOCSO EIS Borne by employer - (WK/Azi/P)
- How to add attachment for employee? - (Kon/Azi/P)
Benefits in Kind
- What is Benefit in Kind (BIK)?
- How to determine the Value of BIK?
- Example provided – for Motorcar
- Additional Info for Prescribed Value Method
- What is the Tax Exemption on BIK Received by an Employee?
- APPENDIX 1 - PRESCRIBED AVERAGE LIFE SPAN OF VARIOUS ASSETS PROVIDED BY EMPLOYERS TO EMPLOYEE
- APPENDIX 2 - (a) The Prescribed Value of Motorcar and Its Related Benefits
- APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances
- APPENDIX 2 - (c) Prescribed Value of Other Benefits
- Where to set BIK (Benefit-In-Kind)? -(Art/Azi/P)
Leave / e-Leave
- How to enable E-leave module? -(Ais/Azi/P)
- How to maintain Carry Forward Leave using Excel template -(Azi/P)
- How to maintain Carry Forward Leave without using Excel template -(CO/Azi/P)
- How to check leave approval STATUS by subscriber? -(CO/Azi/P)
- How can employee user cancel leave application? -(Ais/Azi/P)
- How to deduct leave using leave entry (New UI)? -(CO/Azi/P)
- How to add leave credit (New UI)? -(CO/Azi/P)
- What is the meaning of Append Employee's Entitled Leave in Leave Entry page? -(Ais/Azi/P)
- What is the meaning of icon next to Select Employee at Leave Entry? -(CO/Azi/P)
- How to apply leave using ESS? -(CO/Azi/P)
- How to apply leave using mobile apps - AC Payroll? -(CO/Azi/P)
- What is the purpose of Gender in Leave Type Maintenance? -(CO/Azi/P)
- What is the function of CF column at Leave Cutoff in Leave Closing? -(Azi/P)
- What is the function of Encashment column at leave cutoff in Year End Process? -(Azi/P)
- How to set leave entitlement? -(Azi/P)
- How to make it compulsory to submit attachment for leave application? -(CO/Azi/P)
- Can an admin user help to confirm leave on behalf of Approver? -(Ais/Azi/P)
- How to cancel leave application by payroll user? -(CO/Azi/P)
- How to cancel leave application by employee? -(CO/Azi/P)
- Is there any expiry date for Carry Forward (CF) leave? Or any setting to set the expiry date? -(Azi/P)
- How to change the leave entitlement for Maternity Leave from 60 days to 98 days in Auto Count Cloud Payroll? -(CO/Azi/P)
- How to create new leave type- Paternity Leave in Auto Count Cloud Payroll? -(CO/Azi/P)
- How to create/change the leave entitlement for Paternity Leave in Auto Count Cloud Payroll? -(CO/Azi/P)
- How to disallow leave application when leave balance is zero -(Azi/P)
- How to change unpaid leave daily rate formula? -(Win/Azi/P)
- How to remove the parent leave setting for hospitalization leave? -(Win/Azi/P)
- How to submit attachment by employees after the leave has been approved? -(CO/Azi/P)
- How to upload attachment when using leave entry to add leave? -(CO/Azi/P)
- How to use advance notice days function in leave type? -(CO/Azi/P)
- What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page? -(CO/Azi/P)
- How to enable leave request on public holidays or rest days -(WK/Azi/P)
- How to deduct leave without key in the date -(Ko/Azi/P)
- How to Recalculate Leave -(Art/Azi/P)
- What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’? -(WK/Azi/P)
Claim / e-Claim
- How to enable E-claim module? -(Ais/Azi/P)
- How to change the e-Claim type without change the Default settings? -(Azi/P)
- How to check claim approval STATUS by subscriber? -(Ko/Azi/P)
- What is the meaning of Limited in Claim Type Maintenance? -(CO/Azi/P)
- How to set default Payroll Type for eClaim? -(Ais/Azi/P)
- What is the function of Claim Cutoff page in Year End Process -(Azi/P)
- How to submit claim using ESS? -(CO/Azi/P)
- How to submit claim using mobile apps- AC Payroll (e-Claim)? -(CO/Azi/P)
- What is the 'small blue man' icon meaning in pending request at moble apps-AC Payroll? -(CO/Azi/P)
- How to set formula in claim type example for mileage? -(Ais/Azi/P)
- How can a Payroll User reject/cancel approved e-Claim? -(CO/Azi/P)
- How to set claim entitlement -(Ko/Azi/P)
- Why can’t edit the Claim Limit in Entitlement Group? -(Art/Azi/P)
Time Attendance
- How to enable Time Attendance module? -(Ais/Azi/P)
- Where to check if employee is clocking by using method Geolocation, Bluetooth or Wifi? -(Ais/Azi/P)
- How to auto calculate daily rate worker’s salary with USING time attendance excel import? -(CO/Azi/P)
- How to submit Overtime Request (Time Attendance) using mobile apps- AC Payroll? -(CO/Azi/P)
- How to submit schedule request using mobile apps ? -(CO/Azi/P)
- How to submit schedule request using ESS? -(CO/Azi/P)
- How to change assigned shift schedule? -(Ais/Azi/P)
- How to create shift maintenance? -(CO/Azi/P)
- How to create rule maintenance? -(CO/Azi/P)
- How to set shift schedule? -(CO/Azi/P)
- How to get WiFi SSID and BSSID using PC or Laptop for rule maintenance setting? -(CO/Azi/P)
- How to get WiFi SSID and BSSID using AC Payroll app for rule maintenance setting? -(CO/Azi/P)
- How to clock in using mobile apps- AC Payroll? -(CO/Azi/P)
- How to change clock in/out method in AC Payroll apps? -(CO/Azi/P)
- How to set up face recognition feature for clock in? -(CO/Azi/P)
- How to change past date shift schedule? -(Ais/Azi/P)
- How to set default rule? -(Ais/Azi/P)
- How to set-up Bluetooth clocking method? -(CO/Azi/P)
- How to submit overtime request using ESS? -(CO/Azi/P)
- Review Shift Maintenance & Calendar Setting -(Win/Azi/P)
- How to use the early out/lateness setting in rule maintenance? -(CO/Azi/P)
- What is the function of min/max acceptable OT hour per day in rule maintenance? -(CO/Azi/P)
- How to import time attendance using excel file? -(Ko/Azi/P)
- How to use the overtime rounding setting in rule maintenance -(CO/Azi/P)
- How to use the exclude OT Calculation function in rule maintenance? -(CO/Azi/P)
- How to view clock in / clock out location? -(WK/Azi/P)
- How to check the note for the employee clock in -(Ko/Azi/P)
- How to update facial recognition pictures. -(WK/Azi/P)
- How to amend previous attendance clock in/out time? -(Ko/Azi/P)
Administration (User Setting / Access Right)
- Where to check user maintenance at new url? -(Ais/Azi/P)
- How can I remove the created user from User Maintenance -(Ais/Azi/P)
- How to invite PAYROLL USER ? -(Ais/Azi/P)
- How to check company audit trail? -(Ais/Azi/P)
- How to change User Type setting? -(Ais/Azi/P)
- Where to get invoice and excel details in AC Cloud Payroll website? -(CO/Azi/P)
Tools
- How to add additional Public Holiday that is not provided by system in the calendar setting. -(Ais/Azi/P)
- How to set a new calendar year? -(Ais/Azi/P)
- How to share a document to employees? -(Ais/Azi/P)
- How to set Default Payslip format -(Azi/P)
- Where to maintain company logo? -(Ais/Azi/P)
- Leave Calculation Method -(P)
- How to create new EPF rate? -(CO/Azi/P)
- How to set Approval Setting by Organization Chart? -(CO/Azi/P)
- How to set half day rest day on Saturday? -(CO/Azi/P)
- How to set rest day on alternate Saturdays? -(CO/Azi/P)
- Approval by Organization Chart: How to change employee approver? -(CO/Azi/P)
- How to set Approval by Department? -(CO/Azi/P)
- Differences between Flat Approval and Sequential Approval -(CO/Azi/P)
- Differences between Approval by Department and Approval by Hierarchy -(CO/Azi/P)
- How to auto calculate daily rate worker’s salary WITHOUT USING time attendance excel import? -(CO/Azi/P)
- Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when process new payroll? -(Ais/Azi/P)
- What is the purpose of EA Assistant in Year End Process? -(CO/Azi/P)
- How to do Year End Process? -(Azi/P)
- How to set HRDF contribution rate? -(Azi/P)
- What is the function of commit button in Year End Process? -(CO/Azi/P)
- How to change employee code format? -(Azi/P)
- How to upload employee information using Excel import? -(CO/Azi/P)
- How to upload Year-to-Date payroll transaction? -(CO/Azi/P)
- What is the use of Overtime Request Setting in company profile? -(CO/Azi/P)
- Where to setup unpaid leave daily rate calculation? -(CO/Azi/P)
- Where to setup paid leave daily rate calculation? -(CO/Azi/P)
- What is the function of Leave Closing and Claim Closing? -(CO/Azi/P)
- How to change leave roundups? -(WK/Azi/P)
- How to create a project -(WK/Azi/P)
- How to assign a project to employee -(WK/Azi/P)
- What is Levy and How to setup a new type -(WK/Azi/P)
- How to manage notification settings -(WK/Azi/P)
- How to pro-rate allowance -(WK/Azi/P)
- Request overtime logic flow (Company Profile) -(WK/Azi/P)
- How to change user’s access rights -(Ko/Azi/P)
- How to set if commission, bonus and etc are contributing to EPF, sosco and tax -(Ko/Azi/P)
- How to limit certain Users only able to view certain groups of Employees? -(Art/Azi/P)
Reports
- Where to print EA form and where to export the CP8D text file -(CO/Azi/P)
- How to change the Name of Officer in EA form -(Ais/Azi/P)
- How to design report to sort by employee name -(Ais/Azi/P)
- How can I copy my Payroll report from one company to another company -(Azi/P)
- Can AutoCount Cloud Payroll print Borang E? -(Azi/P)
- Where can I customize or design my Payroll Reports / Payslip? -(Azi/P)
- Can I insert watermark onto payslip -(Azi/P)
- How to show main department in payroll summary report? -(CO/Azi/P)
- How to hide employee name in payroll summary report? -(CO/Azi/P)
- How to preview comparison Payroll Report for this month vs last month? -(Azi/P)
- How to generate EA form for resigned employees? -(Ko/Azi/P)
- How to design subreport in payslip -(Ais/Azi/P)
- How to delete subreport? -(Ais/Azi/P)
- How to include inactive staff in report? -(Ais/Azi/P)
- How to add company logo on payslip? -(Ais/Azi/P)
- I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? -(Ais/Azi/P)
- How to delete unwanted user report format in Cloud Payroll -(Kon/Azi/P)
- How to sort payroll summary report by branches? -(CO/Azi/P)
- How to design Payslip to show remark maintained during Payroll Process? -(Ais/Azi/P)
- Where to put note in Payslip? -(Ais/Azi/P)
- How to download claim attachment file in claim request report? -(CO/Azi/P)
- How to download main claim attachment file in claim request report? -(CO/Azi/P)
- How to download leave attachment file in leave details report? -(CO/Azi/P)
- How to preview report filtered by selected fields and shows only non-zero amount? -(Azi/P)
- How to export report to pdf with display Chinese wording? -(Win/Azi/P)
- To show duplicate apply reason in below leave report. -(Win/Azi/P)
- How to show duplicate claim type in claim transaction listing report? -(CO/Azi/P)
- How to add alternating background colour row in report -(WK/Azi/P)
- How to remove alternating colour lines in report -(WK/Azi/P)
- How to preview payroll report by department only -(WK/Azi/P)
Loan
- How to create loan for employee? -(CO/Azi/P)
- How to cancel or delete cash repayment in Loan? -(CO/Azi/P)
- How to suspend Loan? -(Ais/Azi/P)
- How to resume suspended Loan? -(Ais/Azi/P)
Health
- What is the function of Employee List button in Health Record Transaction? -(Ais/Azi/P)
- Where to see records for Health Declaration? -(Ais/Azi/P)
- How to set Daily Health Declaration? -(Ais/Azi/P)
Formula
- How to set the exceeded Overtime hour transfer to allowance using fixed rate per hour? -(Ais/Azi/P)
- How to set lateness formula in deduction? -(CO/Azi/P)
- Formula: Use of IF ELSE on Allowance -(CO/Azi/P)
- Formula: How to set up formula for Baitulmal deduction? -(CO/Azi/P)
- Formula: How to set lateness formula using IF ELSE function in deduction? -(Ais/Azi/P)
- How to make Overtime rate rounding to two decimal point? -(CO/Azi/P)
API Maintenance
- Where to set up API Maintenance for AutoCount Accounting and Migration Tool? -(CO/Azi/P)
- How to create API key for Open API in AutoCount Cloud Payroll -(Win/Azi/P)
- How to Use AutoCount Cloud Payroll Open API? -(Win/Azi/P)
Others
- How to reset Cloud Payroll password -(Azi/P)
- How to change profile name -(Ais/Azi/P)
- What is the function of Feedback in AC Cloud Payroll Phone Application? -(Ais/Azi/P)
- AutoCount Cloud Payroll- Listing of supported Bank Payment Files -(CO)
- How the system will include Absent & Unpaid Leave in payroll process -(Winnie/P)
- What is the difference between SOCSO Category 1 and Category 2 -(WK/Azi/P)
- How to set 7.5 working hours in AC Cloud Payroll? -(CO)
- Extension of Invalidity Scheme Coverage to Foreign Workers -(CO)
Migration
- User Guide for Payroll Posting to Cloud Accounting -(Win/Azi/P)
- Payroll Posting Plug-In (to OnPremise Accounting) -(Jes/Azi/P)
AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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